Technical Sales Manager

Position Summary

Due to recentgrowth, the companyis looking for Divisional Head Technical Sales to be responsible for driving technical sales in the Rubberbusiness, supporting our customers in Europe and developing new business opportunities that drive the company’s overall growth strategy and develop strategic business relationships with customers. This is a remote position in Germany with customer travels in Europe.

Company Summary

We are glad to be retained by a pioneering company in the carbon black industry for over six decades, as the largest carbon black manufacturer in India. The company has a significant emphasis on performance materials and specialty chemicals, solidifying its global presence with a substantial customer base spanning over 50 countries. Apart from five strategically located state-of-the-art plants, it has also set up R&D Centres in India and Belgium.

Responsibilities

New Business Development

• Undertake customer visits to understand technical requirements and continuous communication with required teams.


• Work with customers for development of new products/application.


• Work with customers to give solutionsas per their needs, identifythe products from our range and work extensively through customer visits.


• Identify grades to be offered to different customers by proper segmentation.


• Enhance technicaland product application knowledge to recommendthe first time the right solution.


• Conducting technical training for customers, sales teams and channel partners.


• Organize Competitors’ samples for the rubber grades.


• Coordination with Sales &marketing team for product launch.

Measurement

Sales volume from new identified customers and numbersof new product approvals.

Product Approvals

• Facilitate approvalof company existingRubber grades.


• Explore possibilities of value-added products/ application by way of educating them, to provide desired data/test results etc.


• Taking Trials and establishing Processes at Customerend, On-site Troubleshooting, Routine Quality Check.


• Co - ordination with R&D/ Manufacturing/ Process Technology to propose designof product including performance tests.

Measurement

Time taken for approval 100% first time right submission of sample.

Business Development

• To develop new businessopportunities among existingand new customer/segments.


• To generate new leads and developcustomer relationships.


• To drive Business Development and marketing activities.


• Understand customer’s business products, applications, manufacturing facilities and segments serviced.


• Establish companygrades with a focus on brand identityand by differentiating quality &service.


• Identifying and establishing channelpartners.


• Market Intelligence: Continuous effortto gather information on competitor’s activities, new

Measurement

Number of development projects with customers and Regular proposals for new products based on customer insights.

To resolve customer complaint

• Answer technical queries of customers in a structured and comprehensive way according to defined standards. Continuous response to customers on a regular basis.


• Analyze and interpret resultsto solve customerissues.


• Managing customer complaints.

Measurement

Number of customercomplaints on accountof quality and Customer’s feedback on resolution of complaint.

Requirements

• Fluent German and intermediate English


• Stream: Chemical Engineering


• Degree: Qualification in Management preferred


• Stream: Any


• Minimum 5–6 years of experience in dealing with large corporates.


• Minimum 10 years of Business Development (BD) experience.


• Experience in dealing with large corporations (Govt and Private)


• Experience and good networking in international markets


• Technical understanding of Carbon Black and/ or Global Rubber Chemicals

Next steps

We have an exceptional team in place and are pleased to be able to appoint an additional person to our growing company. We understand that you can't 'tick all the boxes', but if you think you can really bring valuable skills and experience to our company, please contact our recruitment partner Airswift and account manager Felicia Brown first.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Sales, Business Development, and Product Management

Industries

• Chemical Manufacturing, Rubber Products Manufacturing, and Plastics and Rubber Product Manufacturing