Senior Software Engineer, Infrastructure AI

About the Team

Airwallex’s Infrastructure & Productivity team is on a mission to turn everyday software engineers into superheroes.

The team builds and maintains internal platforms, tooling, and CI/CD infrastructure that power Airwallex’s global engineering organization.

What You’ll Do

As a Senior Software Engineer on the Infrastructure AI team, you will design, build, and operate goal‑oriented AI agents that automate SRE, Dev Ops, and DBA workflows across Airwallex’s global infrastructure.

You will work on top of Quartermaster, Airwallex’s internal agent platform, building domain‑specific agents that interact with real infrastructure tooling.

Responsibilities

• Build goal‑oriented infrastructure AI agents on Quartermaster – handling SRE, Dev Ops, and DBA workflows.
• Design agent architectures for safety and reliability – robust agent loops with planning, reasoning, tool‑use, error recovery, and human‑in‑the‑loop escalation.
• Integrate agents with infrastructure tooling – Kubernetes, Terraform, cloud APIs, monitoring/observability platforms, databases, and CI/CD pipelines.
• Evaluate and improve agent performance – define metrics and build evaluation frameworks.
• Collaborate cross‑functionally – partner with SRE, Dev Ops, and platform engineering teams.
• Shape the future of infrastructure AI at Airwallex – contribute to technical vision.

Who You Are

We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

• Minimum Requirements
• 5+ years of professional software engineering experience, strong proficiency in backend languages such as Python, Go, Java, or Kotlin.
• Hands‑on experience building agentic AI systems – design and build AI agents that autonomously plan, reason, and execute multi‑step tasks using LLMs.
• Infrastructure and cloud knowledge – practical experience with cloud platforms (AWS, GCP, or Aliyun), container orchestration (Kubernetes), infrastructure‑as‑code (Terraform), and CI/CD systems.
• Strong system design skills – architect reliable, safe, scalable agent systems that interact with production infrastructure.
• Excellent communication and collaboration skills, working effectively across cross‑functional teams in a global environment.
• Preferred Qualifications
• Experience with agent orchestration frameworks (e. g., Lang Graph, Crew AI, Auto Gen) and LLM APIs (Open AI, Anthropic, etc.).
• Experience with observability and monitoring systems (Grafana, Prometheus, Datadog, ELK stack).
• Experience with database administration or automation – schema migrations, query optimization, backup/recovery.
• Understanding of SRE practices: incident response, runbooks, postmortems, SLOs/SLIs.
• Forward‑thinking mindset about AI agents – opinions on reliability, safety, evaluation, autonomy.
• Equal Opportunity

Airwallex is proud to be an equal opportunity employer.

We value diversity and consider anyone based on merit, qualifications, competence and talent.

We do not regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making hiring decisions.

If you have a disability or special need that requires accommodation, please let us know.

Compensation

$140,000 – $240,000. Offers equity and bonus. Compensation complies with applicable law.

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