We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Portuguese (Portugal) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
- Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches.
- Validate and calibrate severity assessments to maintain alignment with quality standards.
- Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies.
- Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts.
Project details
Language: Portuguese (Portugal)
Content type: Customer service content (general)
Project duration: Ongoing
This role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
Hourly rate: $21.26
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