ALBEDIS is a leading Swiss recruitment partner, specialising in connecting talents and companies across a wide range of sectors, from support roles to management positions. As a member of Interiman Group, ALBEDIS relies on the combined expertise of its partner brands to cover areas such as architecture and real estate, finance, IT, life sciences, legal, and human resources, with a presence throughout Switzerland (Bern, Geneva, Lausanne, Zurich).
Customer Advisors - Call Centre (100%)
Company Description
We are looking, for one of our clients active in the banking sector and based in Lausanne, for Customer Advisors - Call Centre (100%)
Job Description
for a long-term temporary assignment
As a customer advisor, you will be responsible for:
- Answering calls from customers - Advising and redirecting customers to the company’s products - Reviewing each request with the aim of providing an appropriate solution - Writing correspondence - Ensuring a high quality service
Profile Sought
- You have a commercial education - You have experience in the Swiss banking sector and/or a Swiss call centre - You have an excellent command of French (C2-C1 level), good knowledge of German or Italian (B2-C1 level), and all three national languages would be a huge asset! - You are comfortable with common IT tools - You have a strong customer orientation and good initiative - A criminal record extract and debt enforcement register extract will be required for this assignment
Are you interested and do you match the profile? Don’t hesitate! Apply now!
jid44eca0aaen jit0729aen jpiy26aen
Customer Advisors - Call Centre (100%)
Company Description
We are looking, for one of our clients active in the banking sector and based in Lausanne, for Customer Advisors - Call Centre (100%)
Job Description
for a long-term temporary assignment
As a customer advisor, you will be responsible for:
- Answering calls from customers - Advising and redirecting customers to the company’s products - Reviewing each request with the aim of providing an appropriate solution - Writing correspondence - Ensuring a high quality service
Profile Sought
- You have a commercial education - You have experience in the Swiss banking sector and/or a Swiss call centre - You have an excellent command of French (C2-C1 level), good knowledge of German or Italian (B2-C1 level), and all three national languages would be a huge asset! - You are comfortable with common IT tools - You have a strong customer orientation and good initiative - A criminal record extract and debt enforcement register extract will be required for this assignment
Are you interested and do you match the profile? Don’t hesitate! Apply now!
jid44eca0aaen jit0729aen jpiy26aen
Customer Advisors - Call Centre (100%) Arbeitgeber: Albedis Lausanne
ALBEDIS ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern ein respektvolles und kollaboratives Arbeitsumfeld bietet. Mit einer starken Fokussierung auf persönliche Entwicklung und Teamarbeit ermöglicht das Unternehmen seinen Mitarbeitern, in einer dynamischen Branche zu wachsen und ihre Fähigkeiten in einem modernen und menschlichen Umfeld einzubringen. Die Position in Lausanne bietet zudem die Möglichkeit, an bedeutenden HR-Herausforderungen zu arbeiten und aktiv zur Gestaltung des Rekrutierungsprozesses beizutragen.
