Product & Application Engineer - Heat Exchangers (Food & Pharma) in Hamburg

Join Alfa Laval's Food & Pharma Division as a Product & Application Engineer and take on a key technical role in our customer projects by delivering smart solutions from our comprehensive portfolio of heat exchangers and related components.

Who you are

As the technical link between Sales, customers, and our Product Centers, you support teams and customers across across Germany, Austria, Switzerland, Benelux, the UK, and Scandinavia. Leveraging your expertise and customer-focused approach, you help drive business success by delivering technical excellence and solving complex application challenges.

This role is ideal for someone who enjoys taking ownership, solving problems, and making a tangible impact.

What you'll do

• Act as the technical lead and primary contact for customer projects.
• Design and configure heat exchanger solutions to meet complex process requirements.
• Provide technical support to Sales during customer discussions, presentations, and solution development.
• Investigate and resolve technical issues, performance challenges, and customer complaints.
• Lead the technical execution of customer projects and product launches.
• Deliver technical training to customers and sales partners, highlighting product features and competitive advantages.

What you bring

• Strong self-confidence, initiative, and results orientation, combined with excellent organizational skills.
• Collaborative mindset and strong customer focus.
• More than 10 years of experience with heat exchangers in sugar, bioethanol, and/or wastewater applications within the Food & Pharma industry.
• Technical degree in Mechanical Engineering f.e. or equivalent qualification focused on sugar, bioethanol, or wastewater processes.

• In-depth knowledge of sugar production facilities in Northern Europe, including relevant heat transfer equipment and systems.
• Sound understanding of heat transfer principles, process equipment, and plant design.
• Hands-on experience with multiple heat exchanger technologies, including:
  • Gasketed Plate Heat Exchangers
  • Welded Heat Exchangers
  • Semi-Welded Heat Exchangers
• Excellent written and spoken English skills are a must, German or Dutch speaking skills are beneficial.
• Strong digital proficiency, including advanced Microsoft Office skills (Excel, Word, PowerPoint).
• Experience with Microsoft Dynamics CRM or comparable CRM systems is an advantage.
• Willingness to travel occasionally for customer visits and training at manufacturing sites.

Critical Success Factors

in this role: Customer Focus, Learning Agility, Sound Judgment & Decisive Decision-Making

The position could be based in one of the following offices:

• Kolding, Denmark
• Hamburg, Germany
• Camberley, UK
• Breda, Netherlands

While specific benefits may vary by location, every Alfa Laval employee enjoys:

• An open, inclusive, and people-centric culture built on trust, respect, and collaboration
• The opportunity to contribute to a purpose-driven mission focused on sustainability
• A collaborative global network of colleagues and experts
• Continuous learning and development opportunities to support your career growth

For further information, please contact Anne Kunert (Talent Acquisition Partner) at anne.kunert@alfalaval.com or +49 40 7274 2341.

Please note that, for data protection reasons (GDPR), we cannot accept applications via email.

Diversity, inclusion and equal opportunities are important to us – and we want to get to know you and your strengths as well as possible. We believe that behavioral traits can provide valuable insights into your suitability for a role. That’s why we use Pymetrics assessments: after submitting your application, we will invite you to complete a series of game‑based tests that help us understand you even better.

At Alfa Laval, we clearly consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. We will provide more information during the recruitment process.

For selected positions, and with your consent, we conduct background checks.

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