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- Aufgaben: Educate orthodontists on the Invisalign technique and provide clinical support.
- Arbeitgeber: Join Align, a leader in innovative dental solutions transforming smiles worldwide.
- Mitarbeitervorteile: Enjoy flexible travel, competitive salary, and opportunities for professional growth.
- Andere Informationen: Travel up to 70% of the time across Switzerland and southern Germany.
- Warum dieser Job: Make a real impact by enhancing orthodontists' skills and confidence in a dynamic environment.
- Gewünschte Qualifikationen: Bachelor's in dentistry or orthodontics; 2+ years in customer relations; fluent in German and English.
Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.
Sr. Clinical Specialist – Region Süd (Konstanz, Lindau, Ravensburg)
Department: Sales
Employment Type: Full Time
Location: EMEA-Germany-Field based
Description
As a Sr. Clinical Specialist – field based , you will be the first point of contact for orthodontists in your region of Switzerland and southern Germany (Konstanz, Lindau, Ravensburg, Villingen-Schwenningen, Tuttlingen) and be responsible for clinical education, communication, and support of both external and internal customers. Your mission is to provide customers the best clinical education and help them to become experts on the Invisalign technique, increasing their clinical confidence. You will be traveling around the designated area to visit doctors in their clinical practices to improve their knowledge about the Invisalign system.
Key Responsibilities
- Drive growth and build clinical confidence of customers through education on Align\’s innovative clinical solutions and ClinCheck software.
- Provide expertise, training, and guidance to marketing and commercial teams and ensure they have sufficient clinical knowledge and information regarding the company\’s products.
- Investigate and analyze clinical-related customer inquiries, complaints, and adverse events.
- Drive and accelerate clinical confidence for selected groups of doctors via specifically designed educational programs in close coordination with customer support and sales team.
- Provide clinical support & education to orthodontists as well as within DSO organizations and universities.
- Work cross-functionally to execute & coordinate Align educational programs and support the achievement of predefined business goals.
- Contribute independently. May contribute through others on key projects.
- Work closely with the sales team to achieve business objectives for the assigned territory.
- Independently plan visits, group sessions & face-to-face study clubs with general supervision and alignment with the sales team. Recommend new approaches and seek opportunities to enhance customers\‘ learning curves and digital workflows adoption.
- Conduct field visits independently at least 70% of the time.
Skills Knowledge & Expertise
- Bachelor\’s degree in dentistry, orthodontics, or other high qualification in the dental area.
- Fluent written and verbal communication skills in German; fluency in English.
- Willingness to travel up to 70% of your time in the area of Switzerland and southern Germany.
- Minimum 2 years of directly related experience in customer relations in medical/dental areas is a must.
- Strong oral and written communication skills (presentations and correspondence, influencing skills).
- Efficient at managing competing demands including prioritization, responsiveness, and keeping others informed.
- Driving license (cat. B).
- Advanced MS Office knowledge.
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Sr. Clinical Specialist - Region Süd (Konstanz, Lindau, Ravensburg) Arbeitgeber: Align Technology, Inc.
Kontaktperson:
Align Technology, Inc. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Sr. Clinical Specialist - Region Süd (Konstanz, Lindau, Ravensburg)
✨Tip Number 1
Networking is key! Connect with orthodontists and dental professionals in your region through LinkedIn or local dental associations. Building relationships can give you insights into their needs and help you stand out as a candidate.
✨Tip Number 2
Familiarize yourself with the Invisalign system and ClinCheck software. Consider attending workshops or webinars to deepen your understanding, which will not only boost your confidence but also impress potential employers.
✨Tip Number 3
Prepare for interviews by practicing how to communicate complex clinical concepts clearly and effectively. Role-playing with a friend can help you refine your presentation skills and ensure you're ready to engage with orthodontists.
✨Tip Number 4
Stay updated on the latest trends in orthodontics and dental technology. Being knowledgeable about industry advancements will demonstrate your commitment to continuous learning and your ability to provide valuable insights to customers.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Sr. Clinical Specialist - Region Süd (Konstanz, Lindau, Ravensburg)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sr. Clinical Specialist position. Understand the key responsibilities and required skills, especially the importance of clinical education and customer support.
Tailor Your CV: Customize your CV to highlight relevant experience in customer relations within the medical or dental fields. Emphasize any previous roles that involved training or educating clients, as well as your communication skills in both German and English.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for orthodontics and your ability to drive growth through education. Mention specific experiences where you successfully supported customers or improved their confidence in a product or service.
Highlight Your Travel Experience: Since the role requires significant travel, mention any previous positions where you managed travel effectively. Discuss how you planned visits and sessions, and how you maintained strong relationships with clients across different locations.
Wie du dich auf ein Vorstellungsgespräch bei Align Technology, Inc. vorbereitest
✨Showcase Your Clinical Knowledge
Make sure to highlight your background in dentistry or orthodontics during the interview. Be prepared to discuss specific clinical scenarios where you've successfully educated or supported customers, as this role heavily relies on your expertise.
✨Demonstrate Communication Skills
Since the position requires strong communication abilities, practice articulating your thoughts clearly and confidently. Use examples from your past experiences to illustrate how you've effectively communicated complex information to clients or colleagues.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises that simulate interactions with orthodontists. This will help the interviewers assess your ability to educate and support customers. Think about how you would approach these conversations and what key points you would emphasize.
✨Research Align's Products
Familiarize yourself with Align's innovative clinical solutions and the Invisalign system. Understanding their products will not only show your interest in the company but also allow you to speak knowledgeably about how you can contribute to their mission of enhancing clinical confidence.