Portfolio Relationship Manager

• Portfolio Relationship Manager
• Allica Bank Limited
• Manchester, United Kingdom
• Permanent
• Full time
• Competitive
• About Allica Bank

Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever.

Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Role Description

You will be responsible for developing and nurturing relationships with a portfolio of remotely managed SMEs onboarded through our client acquisition outreach activity.

As a bank built solely to support the needs of established SMEs, we are committed to helping businesses achieve their ambitions through our range of growing banking products and solutions.

Your role will be to be the relationship contact point for these businesses, seeking to understand their goals whilst exploring ways we can support them to fulfil their business ambitions.

As our Relationship Teams continue to grow, this has led to us launching this newly formed role as we look to continue on our journey to become the UK's most recommended bank for established SMEs.

First and foremost, this is a relationship-driven role, and so we are seeking candidates comfortable engaging and building rapport with business owners, passionate and curious to understand their business plans and ambitions and how Allica can support their aspirations.

• Principal Accountabilities
• Successfully remote relationship managing a portfolio of established SME businesses, helping them to make the most of the ever-growing Allica product offering including current accounts, deposit products, and lending solutions.
• Working with clients to understand how we can develop our offering to better support them, and engaging with internal teams to help bring this to life.
• Communicating and tracking key objectives within your portfolio to ensure high levels of service and customer outcomes.
• Actively managing your own objectives and personal development plan.
• Supporting established SMEs with their requirements independently.
• Working closely and collaboratively with various teams across Allica Bank to ensure a seamless and professional service.
• Being a positive contributor to Allica Bank's culture, demonstrating our values of Straightforward, Integrity, Collaborative, and Delivery.
• Complying with all mandatory policies and operational procedures.
• Personal Attributes & Experience
• A deep passion for supporting and helping established SMEs to grow and achieve their ambitions.
• A self-starter, organized, and flexible in a fast-paced environment.
• A capable relationship builder with experience working with established SMEs.
• Strong understanding of SME banking.
• The ability to deliver against challenging personal goals while supporting a team.
• Experience in generating and unlocking new opportunities from an existing portfolio and attracting new clients.
• Working at Allica Bank

At Allica Bank, we want to ensure our employees have the right tools and environment to succeed in their roles and support our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

• Full onboarding support and continued development opportunities
• Options for flexible working
• Regular social activities
• Pension contributions
• Discretionary bonus scheme
• Private health cover
• Life assurance
• Family-friendly policies including enhanced Maternity & Paternity leave

Don't tick every box?

Don't worry if you don't have all the skills or requirements listed on the job description.

If you think you'll be a good fit, we'd still love to hear from you!

Flexible Working

We know the '9-to-5' isn't right for everyone.

That's why Allica Bank is fully committed to flexible and hybrid working.

Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity

We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds, and lifestyles.

Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

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