We are seeking a skilled and proactive IT Support Administrator to manage, maintain, and support the organization’s IT infrastructure. The ideal candidate will have hands‑on experience in IT support operations, system administration, and end‑user support, ensuring smooth and secure IT services across the organization.
Mandatory Skills
Desktop & Laptop Support
Active Directory (AD)
Networking Basics (TCP/IP, DNS, DHCP)
Hardware & Software Troubleshooting
IT Ticketing Tools
Email Systems (Microsoft Outlook / Office 365)
Remote Support Tools
Backup & Recovery
IT Security Best Practices
Job Summary The IT Support Admin will be responsible for providing Level 1 and Level 2 IT support, maintaining IT assets, resolving technical issues, and ensuring minimal downtime for users. This role requires strong technical expertise, problem‑solving skills, and effective communication with internal stakeholders.
Requirement
2–5 years of experience in IT Support / System Administration
Bachelor’s degree or diploma in Information Technology, Computer Science, or related field
Experience with user account management and access control
Knowledge of network troubleshooting and IT infrastructure
Familiarity with ITIL processes is an advantage
Strong documentation and reporting skills
Ability to work independently and in a team environment
Responsibility
Provide technical support to end users for hardware, software, and network issues
Install, configure, and maintain desktops, laptops, printers, and peripherals
Manage user accounts, permissions, and group policies
Monitor and maintain IT systems, servers, and network devices
Handle and resolve issues through the IT ticketing system
Perform system updates, patching, and backups
Ensure compliance with IT security policies
Maintain accurate IT documentation and asset inventory
Coordinate with vendors and external service providers when required
What We Offer
Competitive salary and benefits
Opportunities for career growth and skill development
Exposure to diverse IT technologies and systems
Supportive and collaborative work environment
Training and certification support (as applicable)
#J-18808-Ljbffr
Mandatory Skills
Desktop & Laptop Support
Active Directory (AD)
Networking Basics (TCP/IP, DNS, DHCP)
Hardware & Software Troubleshooting
IT Ticketing Tools
Email Systems (Microsoft Outlook / Office 365)
Remote Support Tools
Backup & Recovery
IT Security Best Practices
Job Summary The IT Support Admin will be responsible for providing Level 1 and Level 2 IT support, maintaining IT assets, resolving technical issues, and ensuring minimal downtime for users. This role requires strong technical expertise, problem‑solving skills, and effective communication with internal stakeholders.
Requirement
2–5 years of experience in IT Support / System Administration
Bachelor’s degree or diploma in Information Technology, Computer Science, or related field
Experience with user account management and access control
Knowledge of network troubleshooting and IT infrastructure
Familiarity with ITIL processes is an advantage
Strong documentation and reporting skills
Ability to work independently and in a team environment
Responsibility
Provide technical support to end users for hardware, software, and network issues
Install, configure, and maintain desktops, laptops, printers, and peripherals
Manage user accounts, permissions, and group policies
Monitor and maintain IT systems, servers, and network devices
Handle and resolve issues through the IT ticketing system
Perform system updates, patching, and backups
Ensure compliance with IT security policies
Maintain accurate IT documentation and asset inventory
Coordinate with vendors and external service providers when required
What We Offer
Competitive salary and benefits
Opportunities for career growth and skill development
Exposure to diverse IT technologies and systems
Supportive and collaborative work environment
Training and certification support (as applicable)
#J-18808-Ljbffr
IT Support Admin at Allps Arbeitgeber: Allps GmbH
Allps GmbH in Basel ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern nicht nur ein wettbewerbsfähiges Gehalt bietet, sondern auch zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung in einem kooperativen Umfeld. Die Unternehmenskultur fördert Innovation und Teamarbeit, was es zu einem idealen Ort für erfahrene Data Scientists macht, die an spannenden Projekten arbeiten möchten.
