IT Support Admin at Allps

ppbWe are seeking a skilled and proactive IT Support Administrator to manage, maintain, and support the organization’s IT infrastructure. The ideal candidate will have hands‑on experience in IT support operations, system administration, and end‑user support, ensuring smooth and secure IT services across the organization. /b /p h3bMandatory Skills /b /h3 ul libDesktop Laptop Support /b /li libActive Directory (AD) /b /li libNetworking Basics (TCP/IP, DNS, DHCP) /b /li libHardware Software Troubleshooting /b /li libIT Ticketing Tools /b /li libEmail Systems (Microsoft Outlook / Office 365) /b /li libRemote Support Tools /b /li libBackup Recovery /b /li libIT Security Best Practices /b /li /ul h3bJob Summary /b /h3 pbThe IT Support Admin will be responsible for providing Level 1 and Level 2 IT support, maintaining IT assets, resolving technical issues, and ensuring minimal downtime for users. This role requires strong technical expertise, problem‑solving skills, and effective communication with internal stakeholders. /b /p h3bRequirement /b /h3 ul lib2–5 years of experience in IT Support / System Administration /b /li libBachelor’s degree or diploma in Information Technology, Computer Science, or related field /b /li libExperience with user account management and access control /b /li libKnowledge of network troubleshooting and IT infrastructure /b /li libFamiliarity with ITIL processes is an advantage /b /li libStrong documentation and reporting skills /b /li libAbility to work independently and in a team environment /b /li /ul h3bResponsibility /b /h3 ul libProvide technical support to end users for hardware, software, and network issues /b /li libInstall, configure, and maintain desktops, laptops, printers, and peripherals /b /li libManage user accounts, permissions, and group policies /b /li libMonitor and maintain IT systems, servers, and network devices /b /li libHandle and resolve issues through the IT ticketing system /b /li libPerform system updates, patching, and backups /b /li libEnsure compliance with IT security policies /b /li libMaintain accurate IT documentation and asset inventory /b /li libCoordinate with vendors and external service providers when required /b /li /ul h3bWhat We Offer /b /h3 ul libCompetitive salary and benefits /b /li libOpportunities for career growth and skill development /b /li libExposure to diverse IT technologies and systems /b /li libSupportive and collaborative work environment /b /li libTraining and certification support (as applicable) /b /li /ul /p #J-18808-Ljbffr