We are looking for a results-driven Sales Advisor for our brand-new store in Berlin who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store . With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.
YOUR MISSION
Be the face of ALOHAS
- Represent the brand with energy, professionalism, and a deep understanding of our values.
- Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
- Stay informed on brand updates and best practices.
- Ensure the store is always clean, organized, and aligned with visual standards.
Deliver an exceptional client experience
- Offer tailored service that builds trust and long-term relationships with clients.
- Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
- Engage with customers in a meaningful way to maximize conversion and satisfaction.
- Handle questions, returns, and service situations with efficiency and care.
- Support a seamless shopping experience across online and offline channels.
Be a business driver
- Proactively work to achieve and exceed sales targets.
- Understand store KPIs and take ownership of your impact on performance.
- Use the clienteling system as a strategic lever to drive results and nurture client relationships.
- Support operational tasks that ensure smooth daily store operations.
- Identify opportunities to improve results, suggest ideas, and take action when needed.
- Monitor after-sales activity to ensure high client satisfaction and loyalty.
Collaborate with your team
- Foster a positive and collaborative team spirit.
- Communicate regularly with teammates and management.
- Share feedback and knowledge to help the team grow.
- Assist with stock replenishment and inventories as needed.
YOU WILL ROCK AT THIS ROLE IF YOU HAVE...
- Proven experience in retail, ideally in a performance-focused environment
- Strong sales mindset and ability to meet and exceed targets
- Experience using clienteling or CRM tools to support client engagement and sales
- Customer-first attitude and excellent interpersonal skills
- Fluent in German and English (any other language is a plus)
- Proactive, solution-oriented and eager to learn
- High level of integrity, motivation and team spirit
Sales Advisor Arbeitgeber: ALOHAS
ALOHAS ist mehr als nur eine Modemarke; es ist eine verantwortungsvolle Einkaufserfahrung und eine Chance, aktiv gegen die Überproduktion in der Modeindustrie zu kämpfen. Als Sales Advisor in unserem neuen Geschäft in Berlin sind Sie Teil eines jungen, kreativen Teams, das Wert auf Kommunikation und hohe Energie legt. Wir bieten eine Kultur der Freiheit, Verantwortung und Vertrauen, exklusive Rabatte für Familie und Freunde sowie zahlreiche Möglichkeiten zur persönlichen und beruflichen Weiterentwicklung in einem Unternehmen, das Nachhaltigkeit lebt und atmet.
