Alpega Group is seeking our next Junior Technical Consultant and Integration Specialist, who will be involved in collaborating with customers and internal stakeholders to provide technical consulting and support throughout project lifecycles and implementing solutions. The position can be based in Dornbirn or Vienna, Austria.
About the Role As a Junior Technical Consultant & Integration Specialist, you are responsible for onboarding carriers and freight forwarders to our Transportation Management System (TMS) through standardized B2B interfaces. You act as the primary customer-facing technical contact throughout the onboarding process, ensuring smooth onboarding delivery from initial setup through go-live.
What You Will Do
Act as the primary technical point of contact for carriers and freight forwarders during interface onboarding.
Coordinate and manage onboarding scope, timelines, and expectations with internal teams and external stakeholders.
Configure integration settings in the TMS and prepare test data required for onboarding.
Support and execute technical integration testing, including message validation, error analysis, and issue resolution guidance.
Analyze interface messages and support carriers in resolving integration issues.
Coordinate and support interface go-live activities and provide short‑term post‑go‑live hyper‑care support.
Communicate progress, risks, and milestones through regular and structured status updates.
Contribute ideas for improving delivery processes and support the implementation of improvements.
Maintain and regularly improve onboarding documentation, templates, and runbooks.
What We Look For In You
Strong interest in IT and software solutions, especially SaaS platforms and B2B integrations.
High attention to detail and a strong interest in technical configuration and troubleshooting.
Ability to work in a structured manner while managing multiple onboarding projects in parallel.
Strong customer‑facing communication skills in English; additional European languages are a plus.
Basic understanding of EDI integration concepts, standards, or delivery methodologies is a plus.
Experience in logistics, supply chain, or transportation management processes is a strong plus.
Nice to Have
Experience with EDI or interface standards (e.g., EDIFACT, ANSI X12, XML, JSON).
Familiarity with APIs, SFTP, or EDI/message‑based integrations.
Previous experience in a customer‑facing delivery or professional services role.
What We Offer You
40k to 43k gross per year.
A permanent contract.
Hybrid working model (3 days at the office and 2 from home).
An international working environment, with over 40 nationalities in the Alpega Team.
Possibilities to create and design structures, systems and processes on one’s own responsibility.
Our Commitment to Diversity The Alpega Group has 500 collaborators with over 40 nationalities, based in our different locations. We are a global team, with different backgrounds, races, faiths, and genders. We commit to ensuring that everyone feels included, has opportunities to learn and grow, and is happy at work.
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About the Role As a Junior Technical Consultant & Integration Specialist, you are responsible for onboarding carriers and freight forwarders to our Transportation Management System (TMS) through standardized B2B interfaces. You act as the primary customer-facing technical contact throughout the onboarding process, ensuring smooth onboarding delivery from initial setup through go-live.
What You Will Do
Act as the primary technical point of contact for carriers and freight forwarders during interface onboarding.
Coordinate and manage onboarding scope, timelines, and expectations with internal teams and external stakeholders.
Configure integration settings in the TMS and prepare test data required for onboarding.
Support and execute technical integration testing, including message validation, error analysis, and issue resolution guidance.
Analyze interface messages and support carriers in resolving integration issues.
Coordinate and support interface go-live activities and provide short‑term post‑go‑live hyper‑care support.
Communicate progress, risks, and milestones through regular and structured status updates.
Contribute ideas for improving delivery processes and support the implementation of improvements.
Maintain and regularly improve onboarding documentation, templates, and runbooks.
What We Look For In You
Strong interest in IT and software solutions, especially SaaS platforms and B2B integrations.
High attention to detail and a strong interest in technical configuration and troubleshooting.
Ability to work in a structured manner while managing multiple onboarding projects in parallel.
Strong customer‑facing communication skills in English; additional European languages are a plus.
Basic understanding of EDI integration concepts, standards, or delivery methodologies is a plus.
Experience in logistics, supply chain, or transportation management processes is a strong plus.
Nice to Have
Experience with EDI or interface standards (e.g., EDIFACT, ANSI X12, XML, JSON).
Familiarity with APIs, SFTP, or EDI/message‑based integrations.
Previous experience in a customer‑facing delivery or professional services role.
What We Offer You
40k to 43k gross per year.
A permanent contract.
Hybrid working model (3 days at the office and 2 from home).
An international working environment, with over 40 nationalities in the Alpega Team.
Possibilities to create and design structures, systems and processes on one’s own responsibility.
Our Commitment to Diversity The Alpega Group has 500 collaborators with over 40 nationalities, based in our different locations. We are a global team, with different backgrounds, races, faiths, and genders. We commit to ensuring that everyone feels included, has opportunities to learn and grow, and is happy at work.
#J-18808-Ljbffr
Junior Technical Consultant Arbeitgeber: Alpega
Die Alpega Group ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem internationalen Umfeld mit über 40 Nationalitäten zu arbeiten. Mit einem hybriden Arbeitsmodell und einem starken Fokus auf persönliche Entwicklung und Verantwortung fördert das Unternehmen eine offene und inklusive Kultur, in der Ideen zur Verbesserung von Prozessen geschätzt werden. Als Junior Technical Consultant haben Sie die Chance, Ihre technischen Fähigkeiten in einem dynamischen Team weiterzuentwickeln und aktiv an der Gestaltung von Lösungen für unsere Kunden mitzuwirken.
