Junior AI Support Specialist

In this role

Alpine Business Consulting specializes in correcting enterprise reporting systems that have lost their way.

Often, a company installs a massive suite of tools only to find that their data is siloed and their reports are inaccurate.

Our partner is a Berlin based media group that is currently implementing AI solutions to improve their internal content auditing and reporting.

This transition requires steady, practical support to ensure that their systems provide a single source of truth for their editors and analysts.

We are looking for a Junior AI Support Specialist to assist our senior consultants in this remote engagement.

The core of our work involves moving away from messy, unvetted implementations and toward stable configurations.

As a junior member of the team, you will focus on the day to day upkeep of these AI tools, helping the media group navigate their new reporting workflows.

This is a permanent, full time position that is operated on a fully remote basis.

You will collaborate with senior leads who have years of experience with complex data stacks, ensuring that the client receives the support they need without the typical corporate overhead.

What you will do

• Monitor internal support tickets from the media group editorial staff regarding AI assistant performance.
• Assist in the configuration of AI prompt libraries to ensure they produce consistent and reliable outputs.
• Help clean data sets that are used to test and refine reporting models.
• Maintain detailed documentation and configuration guides that the client can use after our engagement concludes.
• Log and track system errors, coordinating with senior consultants to find practical fixes.
• Participate in regular synchronization meetings to identify recurring issues in the media group reporting cycle.
• Draft clear, concise handover documents for technical and non technical staff.
• Ensure all AI interactions align with the established single source of truth for company data.
• What we are looking for
• A basic understanding of AI models and how they interact with structured data.
• Strong writing skills and a preference for clear, simple technical documentation.
• A methodical approach to troubleshooting, with an eye for finding where a process has broken down.
• The ability to manage your own schedule in a remote environment while staying responsive to the team.
• Familiarity with spreadsheets or basic database structures is helpful for managing data clean up tasks.
• Willingness to learn the specific reporting requirements of a large scale media organization.
• A professional communication style that prioritizes clarity over buzzwords.
• Experience from university projects or internships that involved technical support or data management.
• Working at Alpine Business Consulting

Working here means avoiding the typical fluff found in many consulting firms.

We do not believe in using client projects as training grounds for unsupervized junior staff.

Instead, you will work directly with veterans of the industry who prioritize fixed price clarity and predictable results.

We value documentation that actually works and systems that do not break at the end of the month.

This role provides the chance to see how large enterprises actually function and how they can improve their reporting through better configuration rather than more complexity.

Because we are a fully remote team, we place a high value on transparency and direct communication.

You will be expected to provide honest updates on your progress and to ask for help when a configuration issue is outside your current knowledge.

This is a paid position with a competitive salary that reflects the importance of the support you provide to our partners.

We focus on providing you with the tools and mentorship needed to grow into a senior consultant who can eventually lead these projects yourself.