eCom Business Analyst

ALSO is looking for Business Analyst to join the Team! ALSO is one of the leading technology providers for the ICT industry currently active in 30 countries in Europe and in a total of 144 countries worldwide. In 2023, net sales of the Swiss-based company, which employs about 4 000 people, amounted to 11.1 billion euros. The ALSO ecosystem offers around 135 000 resellers hardware, software and IT services from more than 800 vendors in over 1 540 product categories. In the spirit of the circular economy, the company provides all services from provision to refurbishment from a single source. ALSO has three business models : The Supply division comprises the transactional range of hardware and software. The Solutions division supports customers in the development of customized IT solutions and ready-to-use IoT applications. Subscription-based cloud offerings for soft- and hardware as well as platforms for cybersecurity, IoT, virtualization and AI are the focus of the Service area. Job Description As a Business Analyst in the E-commerce Team, you must be a reliable connection channel between business and technical teams. Investigate, analyse, and design solutions in a constantly evolving business environment. When designing a solution, you think holistically, addressing the \"business value\" and aligning it with all stakeholders. Your knowledge is on track with IT industry trends and coaching / facilitating methods. In your daily routine, you follow two goals - execution towards the goals and improvement of the Business Analysis Track (overall knowledge and approach towards the business analysis domain). Business Analyst focus on three primary tracks : Ongoing projects and initiatives. Support the state of E-commerce systems with usage and other metrics. Define Feature Requirements, Use Case Flow or other Diagrams that could improve User Story clarity and delivery. Work through details on initiatives together with the Team during the Development process. Participate in Feature Delivery as Coordinator and improve the feedback loop. Participate as Coordinator for Scaling Activities. Organisational Improvement of Business Analysis Domain. Build and Improve Business Analysis in E-commerce systems. Participate in Business Analysis forum and align with other Business Analysts. Work through improving the Business Analysis domain through all team development. Business Case Research and Analysis. Together with the Product Owner - research the market for new business opportunities. Work through the business case and prepare it for decision-making. Your profile : Solid track record in business analysis or a related field. Analytical and conceptual thinking skills. Highly organized and technically minded. Excellent written and verbal communication skills. A team player with excellent communication skills EN. Considered to be as an Advantage : Experience in leading IT projects. Certification in Business Analysis or Agile. Bachelor’s Degree, or equivalent combination of education, training, and experience. We offer you : Be part of an international environment that embraces diversity and professionalism. Be challenged in setting up Business Analysis and improve it. A dynamic environment, continuously delivering features on regular basis. Motivated Team with a good sense of humor. Freedom to take responsibility, grow within the Team, and ALSO. Working in a fast-paced company. If you are interested in the position, please apply ! It is one of our fundamental values to respect human rights and to ensure that they are respected. This includes, in particular, respecting the personal dignity and privacy of each individual. Ethical behaviour is also expected of all our employees in business dealings with our partners. We are committed to fair, unrestricted competition and do not allow our decisions to be influenced by gifts or invitations, let alone financial benefits. Improving the lives of all people through technology - that is ALSO\'s goal. This also includes protecting our environment and making careful use of the limited resources we have. For further reference, please refer to our Code of Conduct.
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