Business Operations Manager, Germany Public Sector in Berlin

Business Operations Manager, Germany Public Sector

Job ID: 10514549 | AWS EMEA SARL (Germany Branch)

For more than 11 years, Amazon Web Services(“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. We are a team of builders that set out every day to innovate on behalf of AWS’s largest customers and disrupt the status quo on their behalf. We don’t sit back and watch the world change; we’re the ones changing it. And we are on the hunt for curious and inventive builders who want to join a team where every day is full of engaging and meaningful work.

The AWS Worldwide Public Sector (WWPS) Germany team is seeking an experienced Sales Operations professional to partner with the our Germany Sales Leadership team to define, land and execute against the organization’s strategic priorities. This role is a regional \"COO of Sales\", responsible for everything from helping the Sales Leader define local market strategies and programs through to the day to day execution of the business operations. This role serves as the trusted advisor to the regional sales leadership team, supporting their business operations both tactically and strategically.

The Germany Sales Operations Manager has three key priorities: 1) manage all day-to-day sales operation execution activities in a highly independent manner in partnership with the Germany Sales leader 2) act as a thought leader to identify and solve root causes for process improvement and to define new frameworks as the business scales and 3) drive the sales operations strategic support activities for annual and long range planning, forecasting, and other necessary strategy narratives.

The Germany Sales Operations Manager is an expert in key operational activities, including but not limited to sales forecasting, revenue routing, territory design, sales incentive compensation, quota setting, opportunity pipeline management, annual territory planning, goals setting and organizational planning.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities

• Own the quantitative analysis of sales performance to evolve from data and reporting to meaningful analyses and insights.
• Drive evolution and enhancement of operations tools and processes, aimed at automation and enhancement of your immediate and broader business processes.
• Solve problems and own escalations to the ongoing evolution and improvement in sales frameworks, systems and processes.
• Support the central operations team in annual operations planning, including territory design, customer segmentation, international teaming agreement, headcount management, account ownership transition facilitation, account planning and more.
• Ad-hoc analysis and project based work
• Facilitate interlocks to ensure ongoing consistency in goal definition and measurement between cross-functional teams’ and the sales organization’s goals.

The ideal candidate is strategic, requires little oversight, and is independent. This professional should be able to work across cross-functional teams in a productive manner and can work through ambiguity and most blockers. They should look to solve root causes of problems and innovate to develop processes and frameworks to scale. They also have a developed financial acumen and a deep analytical