Engineering Technician Apprenticeship (Apprenticeship)

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.

In other words, we're the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

Do you want to work on the world's largest Cloud Computing Infrastructure?

Then we have the perfect job for you!

Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team.

This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services.

Specifically, this team works to ensure that the data center's Mechanical, Electrical, and Plumbing systems (MEP) operate at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Engineering Operations Technician (EOT) is Amazon's front-line responders for hands-on electrical and mechanical equipment troubleshooting and operation and responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure within the data center environment in a specific location.

The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems.

This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues.

The role would suit someone who enjoys working in a 'hands on' capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS's, PDU's, Chillers, Pumps, AHU's, fire detection systems and building automation systems.

• Key job responsibilities
• Ensure all safety procedures are adhered to while performing work
• Operate and maintain mechanical and electrical equipment
• Troubleshooting of facility and rack-level events within internal SLAs
• Perform limited maintenance, repair and audits tasks
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Manipulate small wires and objects
• Drive innovation while reducing operational costs in the facilities
• Collaborating effectively with internal & external stakeholders to deliver operational excellence
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO
• Fully comply with all physical security procedures and policies

Physical Requirements

• Walk job sites in uneven terrain
• Work in extreme climates
• Work at heights and from ladders
• Bend or twist the body into unusual positions while working
• Push or pull heavy objects into position
• Work in noisy environments
• Work a shift rotation (24/7)

About the team
ABOUT AWS

Diverse Experiences
Amazon values diverse experiences.

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious.

Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer.

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• BASIC QUALIFICATIONS
• Experience in relevant work
• Can use hands to manipulate small wires and objects
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• PREFERRED QUALIFICATIONS
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience in data center engineering
• Can perform physical tasks all day without becoming overly tired
• Can coordinate body movements when using tools or equipment

Amazon is an equal opportunities employer.

We believe passionately that employing a diverse workforce is central to our success.

We make recruiting decisions based on your experience and skills.

We value your passion to discover, invent, simplify and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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