Personalleiter (m/w/d), Head of HR (m/w/d)

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People e Xperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture.

Leading a team of HR Partners and HR Business Partners, you will partner with site, business, and HR Leaders to strengthen culture and deliver business results.

You translate PXT priorities into clear, actionable campus-level strategy, driving operational excellence, improving employee experience, and building scalable PXT practices that support performance and long-term growth.

You will be expected to travel and work onsite at an Amazon facility's, ensuring personal connection and hands-on leadership where needed.

Use inspections and data to identify defects, validate process integrity, and reinforce accountability.

Own end-to-end operational excellence through rigorous process execution, structured inspection routines, and effective use of tools and data.

Monitor employee sentiment through regular floor presence, data analysis, and feedback mechanisms, holding leaders accountable for delivering positive experiences and implementing targeted action plans to strengthen culture.

Mitigate compliance risks by establishing early warning systems and making high-judgment decisions that balance policy intent with business needs.

Partner with country-level Governance teams and Works Council representatives to ensure effective consultation processes on site-level matters, maintaining constructive labor relations and compliance with co-determination requirements.

Lead regional change initiatives through effective stakeholder management, removing adoption barriers and modelling positive behaviours.

Drive adoption and optimization of HR technology solutions to enhance efficiency, data accuracy, and employee experience, developing digital fluency and leveraging analytics for decision-making.

Ops Talent Planning & Org Health Support long-term business success through leadership development programs and coaching for operations leaders at all levels.

Manage PXT succession planning and promotion decisions, identifying high-potential talent.

You'll partner with Site, Business site and HR Leaders on complex organizational challenges while coaching your team of HR Partners and HR Business Partners to elevate their strategic impact.

You'll conduct site walks to assess building standards and safety compliance, facilitate employee feedback sessions, and review operational metrics to identify trends.

Through data analysis and inspection routines, you'll identify systemic issues and influence central teams on scalable improvements.

BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Extensive experience in human resources leadership or a mix of equivalent leadership experiences (e. g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing) - Fluent verbal and written communication skills in English and German. - Demonstrated success achieving department goals through data-driven workforce solutions and HR metrics - Experience supporting and/or leading employee-focused processes such as onboarding, benefits, investigations, training and/or talent management PREFERRED QUALIFICATIONS - Master's Degree or MBA - Experience supporting hourly, front-line and salaried employee populations - Knowledge of employment law, employee relations, and HR compliance - Experience building, leading, and developing high-performing HR teams through effective coaching, mentoring, and people management - Expertise in core HR functions including talent lifecycle planning, workforce management, and organizational effectiveness - Experience resolving sensitive employee relations matters - Experience in implementing solutions that measurably improve employee experience, engagement, and retention - Experience driving adoption of technology solutions, with experience leading teams through digital transformation and process improvements - Experience partnering with, coaching, and guiding senior leaders as a strategic HR business partner Amazon is an equal opportunities employer.

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