Data Center Engineering Operations Technician (w/m/d), DCEO

Description

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems, etc.) within the data center environment in a specific location.

The role requires a highly driven, self‑managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems.

This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues.

It suits someone who enjoys working in a hands‑on capacity on mechanical and electrical (M&E) infrastructure such as diesel generators, switchgear, UPS's, PDU's, AHU's, fire detection systems, and building automation systems.

The EOT reports to the Data Center Engineering Operations Manager.

About AIS

Amazon Web Services Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Key job responsibilities
• SAFETY
• Follow and maintain the highest safety standards and diligently encourage a world‑class safety culture.

As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams.

Own the safety initiatives and projects to foster strong safety culture.

• Engineering & Facility Operations & Maintenance
• Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptible Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
• Troubleshoot events within internal Service Level Agreements (SLA’s).
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.).
• Supervise contractor or Engineering Operations Technicians to ensure proper operation and maintenance of all facility equipment.
• Drive continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
• Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts.
• Lead the root cause analysis for operational issues, and conduct meetings with Subject Matter Experts (SMEs) to finalize mitigation strategies.

Physical requirements

• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
• Ability to work shifts (morning, late and night).
• On‑call rotation reaction to off‑duty emergency calls.
• Work at heights and from ladders; in a noisy environment with ear protection.
• Perform physical tasks during the shift.
• A day in the life

Your day will be dynamic and hands‑on, involving direct interaction with sophisticated electrical and mechanical infrastructure.

You’ll move between monitoring systems, conducting preventive maintenance, and responding to potential technical challenges.

Expect to engage with advanced technologies like diesel generators, switchgear, uninterruptible power supplies, and building automation systems.

About The Team

AWS values diverse experiences.

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

• Basic Qualifications
• Apprentice/trades certified or diploma in an Electrical/Mechanical field or equivalent recognized training.
• Broad operational knowledge and experience with electrical and mechanical equipment.
• Good English communication.
• Preferred Qualifications
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
• Experience in data center engineering.
• Can perform physical tasks all day without becoming overly tired.

Amazon is an equal opportunities employer.

We believe passionately that employing a diverse workforce is central to our success.

We make recruiting decisions based on your experience and skills.

We value your passion to discover, invent, simplify, and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Please consult our Privacy Notice (https://www. amazon. jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon. jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Company
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