About the Role AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.
Key Responsibilities
Oversee the day‑to‑day operations and maintenance of mechanical and electrical equipment in data centers
Operate independently with limited direct management
Assist in the design and build out of new facilities
Act as an escalation point for all facilities‑related issues within the data center region and work OT hours as needed to support site stability
Perform root cause analysis of equipment failures
Troubleshoot and report facility and data‑server‑level events within internal SLA
Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts for the role
Ensure all safety procedures are adhered to by vendor and Amazon staff
Utilize internal Change Management Systems to manage building workflows
MV/LV isolation to facilitate maintenance activities
Provide metric availability reporting on a weekly basis
Key Competencies and Behaviors
Ability to solve problems at their root, stepping back to understand the broader context
Aptitude for troubleshooting and problem solving
Ability to maintain SLAs through proactive issue detection and immediate response
Proven experience of reading SLDs and control schematics
Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system
Shows good judgment and instincts in decision making
Ability to prioritize in a complex, fast‑paced environment
Ability to demonstrate ownership of technical issues brought to them by their customer base
Communicate complex technical information to a non‑technical audience
Physical Requirements
Work at heights and from ladders
Perform physical tasks
Work in a noisy environment with ear protection
Basic Qualifications
Good verbal and written English communication skills
Engineering Degree in Electrical or Mechanical or Apprentice/trades certified or diploma in an Electrical/HVAC field with extensive experience
Demonstrate key electrical competencies (practice & theory)
Knowledge of mechanical systems (mechanical, HVAC systems, controls)
Ability to draft accurate support procedures in English, system documentation, and issue tracking entries
Ability to take full ownership of technical issues
Willing to travel between Data center sites, and internationally if required
Solid IT skills; experience and knowledge of MS Office suite
Preferred Qualifications
3+ years of experience in operations and on‑call support for Data Center facilities or mission‑critical plants/production facilities
An undergraduate degree in a technical field (EE, MechE, Industrial Engineering)
Knowledge of building codes and regulations including life safety, BOCA, NFPA, NEC, or OSHA
Experience in project management in data centers or comparable critical infrastructure
Solid leadership, mentoring and organizational skills
Equal Opportunity Employer Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Key Responsibilities
Oversee the day‑to‑day operations and maintenance of mechanical and electrical equipment in data centers
Operate independently with limited direct management
Assist in the design and build out of new facilities
Act as an escalation point for all facilities‑related issues within the data center region and work OT hours as needed to support site stability
Perform root cause analysis of equipment failures
Troubleshoot and report facility and data‑server‑level events within internal SLA
Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts for the role
Ensure all safety procedures are adhered to by vendor and Amazon staff
Utilize internal Change Management Systems to manage building workflows
MV/LV isolation to facilitate maintenance activities
Provide metric availability reporting on a weekly basis
Key Competencies and Behaviors
Ability to solve problems at their root, stepping back to understand the broader context
Aptitude for troubleshooting and problem solving
Ability to maintain SLAs through proactive issue detection and immediate response
Proven experience of reading SLDs and control schematics
Ability to follow support procedures, system documentation, and issue tracking entries into a trouble ticket system
Shows good judgment and instincts in decision making
Ability to prioritize in a complex, fast‑paced environment
Ability to demonstrate ownership of technical issues brought to them by their customer base
Communicate complex technical information to a non‑technical audience
Physical Requirements
Work at heights and from ladders
Perform physical tasks
Work in a noisy environment with ear protection
Basic Qualifications
Good verbal and written English communication skills
Engineering Degree in Electrical or Mechanical or Apprentice/trades certified or diploma in an Electrical/HVAC field with extensive experience
Demonstrate key electrical competencies (practice & theory)
Knowledge of mechanical systems (mechanical, HVAC systems, controls)
Ability to draft accurate support procedures in English, system documentation, and issue tracking entries
Ability to take full ownership of technical issues
Willing to travel between Data center sites, and internationally if required
Solid IT skills; experience and knowledge of MS Office suite
Preferred Qualifications
3+ years of experience in operations and on‑call support for Data Center facilities or mission‑critical plants/production facilities
An undergraduate degree in a technical field (EE, MechE, Industrial Engineering)
Knowledge of building codes and regulations including life safety, BOCA, NFPA, NEC, or OSHA
Experience in project management in data centers or comparable critical infrastructure
Solid leadership, mentoring and organizational skills
Equal Opportunity Employer Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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DCEO Chief Engineer , Data Center Engineering Operations Arbeitgeber: Amazon Web Services (AWS)
AWS ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und internationalen Umfeld zu arbeiten. Mit einem starken Fokus auf Teamarbeit und Wissensaustausch fördert das Unternehmen eine Kultur der kontinuierlichen Weiterbildung und persönlichen Entwicklung. Die Mitarbeiter profitieren von flexiblen Arbeitsbedingungen, einer Vielzahl von Wachstumschancen und der Möglichkeit, bedeutende Beiträge zur Unterstützung der Kunden in Deutschland zu leisten.
Kontaktdaten:
Amazon Web Services (AWS) Recruiting-Team
