Technical Account Manager-EMEA in Zürich

Technical Account Manager-EMEA in Zürich

Zürich Vollzeit Vor Ort
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Description

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions.

An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.

Key job responsibilities

- You’ll build solutions provide technical guidance and advocate for the customer

- Ensure AWS environments remain operationally healthy while reducing cost and complexity

- Develop trusting relationships with customers understanding their business needs and technical challenges

- Using your technical acumen and customer obsession you’ll drive technical discussions regarding incidents trade-offs and risk management

- Consult with a range of partners from developers through to C-suite executives

- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers

- With a bias for action you’ll proactively find opportunities for customers to gain additional value from AWS

- Solve a variety of problems across different customers as they migrate their workloads to the cloud

- Uplift customer capabilities by running workshops and other enablement sessions.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. /Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. /Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

Basic Qualifications

- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment

- Experience in technical engineering

- – Fluency in written and spoken German

Preferred Qualifications

- Experience with AWS services or other cloud offerings

- Experience in internal enterprise or external customer-facing environment as a technical lead

- Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role

Company

AWS EMEA SARL (Switzerland Branch)

Job ID: A

Technical Account Manager-EMEA in Zürich Arbeitgeber: Amazon Web Services (AWS)

AWS bietet eine innovative und motivierende Arbeitsumgebung, die es Ihnen ermöglicht, in Ihrer Karriere voranzukommen und das Wachstum unserer Kunden aktiv zu fördern. Mit einem starken Fokus auf persönliche Entwicklung und umfassender Schulung sind wir bestrebt, die nächste Generation von Cloud-Führungskräften zu entwickeln. Unsere inklusive Unternehmenskultur fördert Vielfalt und Zusammenarbeit, was zu einem dynamischen Arbeitsumfeld führt, in dem jeder Mitarbeiter geschätzt wird und die Möglichkeit hat, einen bedeutenden Einfluss auf die Zukunft der Cloud-Technologie zu haben.

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Kontaktdaten:

Amazon Web Services (AWS) Recruiting-Team