Director Financial Crime - Continental Europe (m / f / d), Frankfurt am Main

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you\’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

ICS Governance & Control sits within International Card Services (ICS) which comprises of all the issuing functions across all international jurisdictions (excluding the US), with colleagues operating across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers.

How will you make an impact in this role?

The objective of the ICS Financial Crime EU KYC Standard team is to ensure ICS owned financial crime processes, such as onboarding and refresh are developed and have the right controls in place to ensure compliance with new EU regulations which become effective in 2027.

ICS Financial Crime Risk Management is looking for a Director Financial Crime – Continental Europe to lead a diverse team of high-performing professionals focused on uplifting current onboarding and refresh processes with effective controls to ensure the day-to-day operations of our organization will meet and continue to meet the EU KYC standards. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Director Financial Crime – Continental Europe will:

• Ensure comprehensive understanding of applicable EU AML Regulations, EBA Technical standards and internal KYC standards and financial crime policies
• Conduct appropriate gap assessments of current processes against EU AML Regulations, EBA Technical standards and internal KYC standards and financial crime policies
• Document appropriate business requirements for Product and Technology team engagement
• Oversee the delivery or change, ensuring timelines, budgets, risks and issues are managed appropriately
• Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective change management

Minimum Qualifications:

• 6+ Years experience in financial crime risk management and/or regulatory change management
• Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts
• Experience within financial services industry
• Strong analytical and problem-solving skills, with an ability to analyze data and identify trends
• Demonstrated history and ability to manage large teamswith varying backgrounds and experience

Preferred Qualifications:

• Bachelor\’s Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Experience in the implementation of large-scale capability/platform change as business lead within financial crime or regulatory change within the financial services sector

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Employment eligibility to work with American Express in Germany is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones\‘ physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salary
• Bonus incentives
• Support for financial well-being and retirement
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Healthy Living activities, including insightful health and workout webinars and medical screening
• Healthy Living activities or relaxation programs with showers on site
• Subsidized company fitness membership with \“Family Plus 1\“ at Egym Wellpass
• Integrative and helpful benefits for parents, including first-aid rooms for privacy while breastfeeding, emergency childcare services, and childcare subsidies
• Occupational health consultation for workplace health advice
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Amex Flex offers our colleagues flexibility to develop personally and professionally while ensuring that the special benefits of our unique personal culture are preserved. In Germany, we have concluded an agreement with the works council with specific directives on Amex Flex. Depending on role and business needs, colleagues work either on site, in a hybrid model or completely virtually.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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