Paid Search Team Lead

Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, jewelry, lingerie, beauty products, and ready-to-wear to help create their own style or story. Our creative ateliers in Paris, Los Angeles, and Stockholm design diversified fashion collectives with great attention to detail and quality at an affordable price.

Other Stories is an inclusive and welcoming workplace where great challenges and opportunities are offered to you to grow and where we win together. You encourage and contribute to the shared responsibility of creating and protecting an inclusive and welcoming workplace where everyone can self-identify.

We offer a work environment where culture and values play a big part in everything we do. We have a flexible attitude and value an entrepreneurial spirit. We want every employee to take ownership of the brand’s success and believe that a fun working place generates great results.

Job Description

At & Other Stories, we emphasize customer contact and offer a personal and highly qualitative service in the store. Being part of our store team makes you the first person our customers meet and an important ambassador for & Other Stories. Your styling know-how brings something special to our store along with fashion expertise that keeps you up to date with the mood of our ever-changing industry. Our customers find new inspiration from your personal style and can always rely on your ability to give styling guidance from the heart. Sales Advisor is one of our most important positions and a great way to start your career with us. Many of our managers started on the sales floor, where it’s all about excellent customer service as we speak from the heart and have a personable way that makes everyone feel welcome. Our service, stories, ideas, products, and images are meant to inspire and empower customers to create their personal style or story.

Your Responsibilities

• Providing excellent customer service to maximize sales on the sales floor, in the fitting rooms, and at the cash desk.
• Awareness of the store\’s goals and sales figures as well as being familiar with applicable procedures and guidelines.
• Actively working with garments – ensuring our high standards are always maintained.
• Knowledge about garments, fabrics, and garment care.
• Processing customer transactions at the cash desk.
• Receiving and processing deliveries.
• Helping to prepare our seasonal sales and regular seasonal campaigns.
• Following store routines, policies, and guidelines to assist in loss prevention and safety in the store.
• Working well in the team and actively supporting your colleagues.

Qualifications

You love people and are always willing to go the extra mile for your customers. You know how to drive sales in an ever-changing environment, and you can see what needs to be done in the store. Experience with cash register routines is preferable, but your willingness to learn and grow with us is most important. Your love for fashion, styling, and customer service, along with your drive and ambition, come across in a hands-on approach. You live by values and are a strong team player with an open mindset and the ability to handle the pressure of a busy day.

To be a good fit for our Sales Advisor team, you’re a multi-tasker who enjoys being on your feet. You’re also a positive, friendly person with a fantastic sense of style. You have great organizing skills and enjoy working with a team of people who are just as outgoing and interested in fashion as you are.

Additional Information

Employee Discount Across All Brands in H&M Group

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