Fixed Term Contract (Nov-Jan) - Full-Time Client Advisor - Hamburg

Reporting to the Store Manager, the Sales Advisor will sales and build customer loyalty.

A Sales Advisor's responsibilities include:

CUSTOMER RELATIONS

• Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
• Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
• Assists customers during fittings and accommodating any alterations when needed.
• Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
• Introduces new customers to the brand.

STOCK

• Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

VISUAL MERCHANDISING

• Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
• Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

• Experience in luxury sales and/or designer clothing and familiar with sales techniques.
• Curious and willing to dedicate yourself to a new project.
• Smiling, dynamic, involved, and excellent interpersonal skills.
• Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
• Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
• English and German are amust and another language is a real asset.
• Fixed-Term Contract(from november until end of january 2026) // (Full-Time)

Why join the " f.AMI.ly "?

• Join a fast-growing, caring fashion house.
• Gain enriching experience and familiarize yourself with the luxury and retail sectors.
• Join a stimulating and passionate team.

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