Senior Client Manager - Fund Operations

Job Title

Client Manager Fund Operations (m/f/d)

Department

Fund Operations

Location

Hamburg, Germany (Hybrid)

Job Purpose

Brightpoint Fund Services Gmb H, a company of the Brightpoint Group, specializes in alternative investments and provides tailored fund administration solutions for venture capital and private equity fund managers.

For our Fund Operations division, we are looking for a Client Manager Fund Operations (m/f/d) to join us as soon as possible.

In this role, you combine professional client relationship management with operational responsibility.

You manage Fund Operations processes in the venture capital and private equity environment, remain actively involved in day-to-day operations, and guide your operational support Team both for skill development an personal growth.

Key Responsibilities

• Manage professional client communication and relationship management in the area of Fund Operations, ensuring client needs are understood and effectively addressed.
• Coordinate client requirements internally and ensure structured, timely, and solution-oriented execution.
• Manage and execute ongoing Fund Operations processes for venture capital and private equity fund structures.
• Work closely with the Young Talents, provide technical guidance, and support knowledge transfer.
• Ensure high-quality fund data reflected in the ERP system.
• Coordinate quarterly reports, special reports, tax result notifications, and other fund documentation.
• Coordinate liquidity processes, capital calls, and distributions to fund investors.
• Ensure high data quality, process reliability, and compliance with internal standards.
• Identify optimization potential and actively drive process improvements as well as digital workflows.

Requirements

• Required Qualifications
• Completed degree in Business Administration, Economics, Finance, or a comparable field; alternatively, completed commercial training with sound experience in the fund sector.
• Several years of relevant professional experience in the financial services sector, ideally in fund administration, fund operations, fund accounting, fund reporting, or alternative investments.
• Strong people orientation combined with clear, reliable, and service-oriented communication skills.
• Strong understanding of venture capital and private equity fund structures as well as operational end-to-end processes.
• Very good knowledge of accounting, fund reporting, investor data maintenance, transaction processing, capital calls, and distributions.
• Experience in professional client relationship management.
• Strong affinity for AI, digital innovation, and modular toolkits, with the ability to identify opportunities to further develop and improve digital and AI-enabled processes.
• Confident use of relevant ERP systems and a strong affinity for digital processes.
• Structured, solution-oriented, and independent working style.
• Fluent German and English skills, both written and spoken.

What We Offer

• Flexible and location-independent working model, with up to 10 days of mobile working per month.
• 30 days of annual leave plus additional days off on Christmas Eve and New Year’s Eve.
• Company pension scheme.
• Fair and performance-based compensation.
• Training and development opportunities for your personal and professional growth.
• Company fitness through EGYM Wellpass.
• Free drinks, fresh fruit, and a dog-friendly office.
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