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- Aufgaben: Provide top-notch support for desktops and devices while tackling tech challenges daily.
- Arbeitgeber: Join A&O IT Group, a trusted global IT services provider with 50+ years of expertise.
- Mitarbeitervorteile: Enjoy ongoing training, recognition awards, and a diverse, inclusive work environment.
- Warum dieser Job: Gain hands-on experience with cutting-edge tech and make a real impact for clients.
- Gewünschte Qualifikationen: 1-3 years in Windows Desktop support and business-level German skills required.
- Andere Informationen: Diversity is key; we welcome unique backgrounds and perspectives.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
SYSTEM ENGINEER (M / W / D) FÜR MAINFRAME (DARMSTADT, MÜNCHEN, BERLIN, KÖLN – FESTANSTELLUNG)
MITDENKER : IN (M / W / D) GESUCHT
ÃœBER UNS
Die BAYOONET Group mit Standorten in Darmstadt, München, Berlin, Ludwigsburg und Köln gestaltet seit über 20 Jahren maßgeschneiderte Software und Hardware in vielfältigsten Varianten. Wir gehören zu den Top-IT-Unternehmen in Deutschland und bestehen aus:
- UID GmbH – we create user experiences (uid.com)
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Desktop Support Engineer Arbeitgeber: A&O IT Group
Kontaktperson:
A&O IT Group HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Desktop Support Engineer
✨Tip Number 1
Make sure to familiarize yourself with the specific tools and software mentioned in the job description, such as Microsoft Active Directory and Helpdesk ticketing systems like ServiceNow. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Since the role requires business-level German language skills, practice your technical vocabulary in German. This will not only help you communicate effectively during the interview but also demonstrate your commitment to the role.
✨Tip Number 3
Highlight any previous experience you have with end-user support, especially in a corporate environment. Be ready to discuss specific incidents where you successfully resolved issues, as this will showcase your problem-solving skills.
✨Tip Number 4
Research A&O IT Group and their key clients to understand their business model and the types of challenges they face. This knowledge will allow you to tailor your responses during the interview and show that you're genuinely interested in contributing to their success.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Desktop Support Engineer
Tipps für deine Bewerbung 🫡
Tailor Your CV: Make sure your CV highlights your experience in Windows Desktop support, especially with Windows 7-10 and Microsoft Active Directory. Include specific examples of your troubleshooting skills and any relevant certifications.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your business-level German language skills and how they will benefit communication with end users. Highlight your problem-solving abilities and your commitment to providing excellent customer service.
Showcase Relevant Experience: When detailing your work experience, focus on roles where you handled incidents and service requests. Discuss your familiarity with helpdesk ticketing systems like ServiceNow and your experience with mobile device management.
Prepare for Technical Questions: Be ready to discuss your technical knowledge during the interview process. Prepare to answer questions about PC hardware installation, enterprise anti-virus solutions, and your approach to meeting SLAs.
Wie du dich auf ein Vorstellungsgespräch bei A&O IT Group vorbereitest
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Desktop support, including specific versions like Windows 7-10. Highlight your familiarity with Microsoft Active Directory and any troubleshooting you've done with PC hardware.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your analytical and troubleshooting skills. Prepare examples of past incidents where you successfully resolved issues, emphasizing your ability to multi-task and prioritize effectively.
✨Communicate Clearly in German
Since business-level German is required, practice articulating your thoughts in German. Be ready to answer questions and explain technical concepts in a clear and concise manner.
✨Emphasize Customer Service Skills
Highlight your experience in providing excellent internal customer service. Share examples of how you've built rapport with end users and ensured their satisfaction with IT services.
