IT Technician 2nd Line - Hannover

At our client, you can live out your passion for end user support to the full.

Direct customer contact with diverse requirements in the context of 2nd level support and a passion for hardware and software describe your desired position very precisely.

As part of our Onsite Support team in Hanover, you will be responsible for the topics that make your heart beat faster!

Requirements:

• Good understanding of German and English
• Experience: min. 2-3 years
• Skills: Outlook, Active Directory, SCCM, Office 365, troubleshooting, software and hardware support
• Experienced in working with ticket systems
• Networks, Hardware and Domains
• Working knowledge of leading software packages such as MS Office and Lotus Notes
• Knowledge of mobile devices, in particular iPhones
• Experience with building, configuring, replacing and troubleshooting EUC hardware components
• Good experience in Data Backup Techniques
• Familiarity with virtual, MDM and VPN environments

Responsibilities:

• Installation, configuration and setup of complex IT systems
• Commissioning and maintenance of IT systems (MS Win 10, MS Active Directory, …)
• Hardware repairs and 2nd level tasks using a ticket system

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