Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Lead a team of Service Owners to manage IT services and ensure alignment with customer needs.
- Arbeitgeber: Join ARHS Group, part of Accenture, a growing company with over 2500 employees.
- Mitarbeitervorteile: Enjoy a professional environment with challenging projects and opportunities for career growth.
- Warum dieser Job: Be at the forefront of technology and service delivery in a dynamic European institution.
- Gewünschte Qualifikationen: 5+ years in product management, strong cloud tech knowledge, and experience in SAFe environments.
- Andere Informationen: Fluency in English is required; familiarity with ITIL practices is a plus.
Das voraussichtliche Gehalt liegt zwischen 72000 - 84000 € pro Jahr.
Job Description
Want to skyrocket your career with a rock-solid company? With over 2500 employees, we’re still growing and searching for new colleagues who appreciate working on challenging projects with new technologies and methodologies in a professional & enthusiastic environment! Join us and take your career to the next level! ARHS Group – Part of Accenture is looking for an experienced Chapter Lead Product Manager (M/F) to join our team at the client site, a European Institution in Luxembourg.
As a Chapter Lead Product Manager, you will lead a team of Service Owners driving 22 squads delivering over 60 IT services. Key responsibilities: Manage the end-to-end lifecycle of services delivered within the organisation, ensuring Service Owners and their services are aligned with customer needs and business objectives Develop and communicate a clear service roadmap that outlines priorities for value generation, ensuring alignment with long-term organizational goals Define with Service Owners the service offerings, features, and SLAs (Service Level Agreements) for services, ensuring clear expectations for operational teams and clients Collaborate with architects, engineers, DevOps, and operations teams to ensure seamless delivery of services, balancing technical feasibility with customer requirements Serve as the primary interface between the Service Owners, senior management, and external stakeholders to communicate progress, challenges, and key decisions regarding services Gather feedback from end-users and stakeholders to continuously improve service quality, scalability, and performance, ensuring services meet evolving needs Utilize data and KPIs to guide prioritization decisions, focusing on service performance, user satisfaction, and business value Ensure services comply with security, legal, and regulatory requirements, working closely with the legal and security teams Your profile: 5+ years of experience in product management, preferably with a focus on service delivery rather than traditional product management Strong ability to drive a team, and impulse end user customer focused orientation Good understanding of cloud technologies (AWS, Azure, GCP) and experience in cloud service delivery and management Good understanding of DevSecOps principles Proven experience in working within the SAFe (Scaled Agile Framework) environment (SAFe Product Manager/Owner certification is a plus) Demonstrated ability to translate customer needs and business objectives into clear service requirements and priorities Experience in managing service-level agreements (SLAs) and ensuring service delivery excellence Experience with budgeting, forecasting, and financial oversight for service-related projects SAFe certification (SAFe Product Manager/Owner or similar) Familiarity with ITIL service management practices or certifications Data-driven mindset with experience using analytics to optimize service delivery Good technical knowledge and skills across IT infrastructure domains, such as network, storage, compute, security, and automation Fluency in English is required
Chapter Lead Product Manager Arbeitgeber: ARHS Group Part of Accenture
Kontaktperson:
ARHS Group Part of Accenture HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Chapter Lead Product Manager
✨Tip Number 1
Familiarize yourself with the SAFe framework and its principles. Since this role emphasizes experience in a SAFe environment, understanding how to effectively manage product backlogs and prioritize tasks within this framework will give you a significant edge.
✨Tip Number 2
Highlight your experience with cloud technologies like AWS, Azure, or GCP. Be prepared to discuss specific projects where you've successfully managed cloud service delivery, as this is crucial for the Chapter Lead Product Manager role.
✨Tip Number 3
Showcase your leadership skills by providing examples of how you've driven teams towards customer-focused outcomes. This position requires strong team management, so demonstrating your ability to inspire and guide others will be key.
✨Tip Number 4
Prepare to discuss your experience with SLAs and service delivery excellence. Being able to articulate how you've ensured compliance with service agreements and improved service quality will resonate well with the hiring team.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Chapter Lead Product Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Chapter Lead Product Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in product management, service delivery, and cloud technologies. Use specific examples that demonstrate your ability to lead teams and manage service-level agreements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the SAFe framework and how your background in cloud service delivery can contribute to the organization’s goals.
Highlight Relevant Certifications: If you have any certifications related to SAFe, ITIL, or cloud technologies, make sure to mention them prominently in your application. This will help demonstrate your qualifications and commitment to the field.
Wie du dich auf ein Vorstellungsgespräch bei ARHS Group Part of Accenture vorbereitest
✨Showcase Your Leadership Skills
As a Chapter Lead Product Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully driven teams in the past. Highlight your ability to motivate and align your team with customer-focused goals.
✨Demonstrate Your Technical Knowledge
Familiarity with cloud technologies and DevSecOps principles is crucial for this role. Make sure to brush up on your knowledge of AWS, Azure, and GCP, and be ready to discuss how you've applied these technologies in service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world challenges. Think of specific scenarios where you had to balance technical feasibility with customer requirements and how you navigated those situations.
✨Highlight Your Data-Driven Approach
This role requires a data-driven mindset. Be ready to discuss how you've used analytics to optimize service delivery in previous positions. Provide examples of KPIs you've tracked and how they influenced your decision-making process.
