Business Process Lead

The Business Process Excellence Lead plays a critical role in driving continuous improvement and optimizing business processes across all departments at our Biotech Manufacturing site. As a key change champion (e3+), this role supports the organization\’s transformation journey by enhancing agility, simplifying operations, and embedding a culture of excellence. The incumbent will collaborate with cross-functional teams to analyze, redesign, and implement process improvements aligned with Business Process Architecture.

Project title:
Business Process Excellence Lead

Type of employment:
Payroll

Industry:
Pharma

Skills:
Lean, Lean Six Sigma, Business Process

Project start:
ASAP

Project duration:
12 months

Location:
Neuchâtel, Switzerland

Tasks:

• Identify, map, and document current business processes, workflows, inputs/outputs, and interdependencies.
• Analyze processes to uncover inefficiencies, bottlenecks, and improvement opportunities.
• Redesign processes to improve efficiency, reduce costs, and minimize cycle times.
• Lead deployment of Lean, Business Process Management (BPM), and Organizational Change Management (e3+) initiatives.
• Act as a change agent to support strategic imperatives and transformation goals.
• Manage and maintain lean, BPM, and problem-solving certifications across the site.
• Collaborate with teams to integrate emerging technologies such as AI/ML and automation.
• Design systems to automate repetitive tasks and enhance data analysis capabilities.
• Establish and track KPIs and metrics to evaluate process efficiency and effectiveness.
• Continuously review and refine processes to adapt to evolving organizational needs.
• Identify risks associated with new and existing processes.
• Develop and implement mitigation strategies to ensure process resilience.
• Lead change management efforts to ensure smooth adoption of new processes.
• Communicate changes and benefits effectively to stakeholders to foster engagement and buy-in.

Qualifications:

• Master\’s degree in Engineering, Business, Life Sciences, or related field
• 10+ years of experience in Lean, BPM, and Organizational Change Management.
• Strong knowledge of biotech manufacturing processes and regulatory environments.
• Experience with AI/ML and automation technologies is a plus.
• Excellent analytical, problem-solving, and project management skills.
• Strong interpersonal and communication abilities to influence and lead cross-functional teams.
• Certification in Lean Six Sigma, BPM, or equivalent is highly desirable.
• French and English language knowledge is required.