Asana is building its next major business line: Enterprise Service Management, powered by AI agents and tightly integrated with Asana’s Work Graph. This is a 0 to 1 opportunity to define how IT, HR, and Support teams resolve work, automate workflows, and connect tickets to projects in a modern, AI-native platform.
We’re looking for a hands‑on, product-focused Engineering Manager to lead and grow the team and deliver high quality products.
This role is based in our Vancouver office with an office‑centric hybrid schedule. The standard in‑office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you’re interviewing for this role, your recruiter will share more about the in‑office requirements.
Responsibilities
- Manage and coach 6-8 engineers, fostering an inclusive culture and establishing team rituals that drive both excellence and professional growth.
- Partner with product, design, and UXR to translate customer pain points into a reliable, technical MVP and a scalable architectural roadmap.
- Collaborate with cross‑functional partners managers to balance large‑scale feature launches with iterative, daily product enhancements.
- Guide the articulation and execution of the team’s future roadmap and ensure the team’s work ties back into high‑level business goals.
- Spend significant time with customers to validate technical feasibility and co‑develop workflows that solve real‑world problems.
Qualifications
- 5+ years of relevant experience with 2+ years managing a technical team, and a demonstrated track record of growing engineers across levels.
- Earn trust quickly: bring intelligence, empathy, and technical depth to go deep on architecture, flows, and tradeoffs alongside a sharp engineering team.
- Have built and scaled new products or incubations before, operating with urgency and resourcefulness, pushing through ambiguity without needing perfect structure.
- Thrive in customer conversations and translate qualitative insights into crisp product decisions, energized by solving real operational pain, not just shipping features.
- Clear, persuasive communicator who can bring structure to ambiguous spaces and align engineering, design, product, and executive stakeholders around a coherent direction.
- Deeply curious about AI and emerging technologies, actively leveraging them to elevate product experiences, sharpen decision‑making, and move faster.
- Demonstrate curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision‑making.
Benefits and Compensation
We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we’re committed to looking at market value, which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $238,000 and $270,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
Your comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission.
At Asana, we’re committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply.
