IT Lab Administrator (f/m/d)

Are you passionate about enabling our scientists with technology, so they can focus on science?
If so, now is your chance to join Ascendis Pharma as our new IT Lab Administrator.

Ascendis Pharma is a fast-growing biopharmaceutical company with locations in Denmark, Germany, the United States, UK, Italy, Spain, and France.
We are applying our TransCon technology to build a leading, fully integrated biopharmaceutical company focused on making a meaningful difference in patients’ lives. Guided by our core values of patients, science, and passion, we use our TransCon drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs. Today, we have a growing pipeline of prodrug therapies in development, each designed to be a best-in-class therapy.

We are seeking an IT Lab Administrator for our biotech labs in Heidelberg. We are looking for an IT technician to help support our scientists with lab instruments and software. This role will be part of a team supporting the lab space with applications, instruments and infrastructure from idea to operations and decommissioning. This role will also be the face of the team on a daily basis in the labs, ensuring that our scientists can focus on science. You will be part of the Global Lab IT Product Team which consists of 4 people based in Heidelberg, Germany and Hellerup, Denmark. The team is known for relentlessly delivering to our scientific internal customers and utilizing the latest trends in technology to enable business strategy. The team is fast-paced and collaborative. You will report to Jakob Monajemzadeh Thrane, People Leader in Global IT, and to Ivanna Rosendal, Global Head of Digitalization, from a functional point of view. Both are based in HQ in Hellerup, Denmark.
You will be based in Heidelberg.

Your key responsibilities will be:

• 1st, 2nd and 3rd level IT support and troubleshooting in office and laboratory environments
• Technical responsibility for all local IT operations (branch office Heidelberg)
• Responsibility for design, further development, provision and maintenance of local IT resources
• Ensuring an efficiently functioning local IT infrastructure and the continuous optimization of IT services and processes
• Conceptualization, steering and documentation of IT projects and tasks
• Close cooperation with the international Global IT department at different branches and external service providers
• Monitoring the IT onboarding and training of local staff

Qualifications and Skills:
You hold a relevant academic degree – minimum a bachelor’s degree from a natural science, IT, Digital, Engineering or something completely different – and 5+ years of experience from a related role in a pharmaceutical, biotechnology or related environment.

Furthermore, you have:

• Extensive understanding of Windows Client and Server (2012 to current) and M365
• Experience with laboratory environment and related hard- and software solutions
• Experience with ticket systems (ServiceNow), backup solutions (Veeam), and monitoring solutions
• Basic network knowledge
• SAN experience
• Experience working in an agile team, relentlessly improving your working practices
• Familiarity with agile project tools (Azure DevOps)
• German and English language skills, both written and verbal
• Willingness to learn

Key competencies:
You are a strong team player, analytical, and have a can-do attitude. You possess an entrepreneurial mindset and can thrive in an informal, open environment where innovation and change are key. To succeed in this role, we also expect you to be a self-starter who can see white spaces and opportunities and jump in to move things forward. Our team needs to scale to support the ever-growing demands, so we need team members who can act pragmatically and solution-oriented for the short term, while also thinking long-term to ensure what we do today can grow to support us in the future.

Travel: 10 – 25 days per year.
Office: Heidelberg, Germany.

• Remuneration package: An attractive salary, a sponsored pension scheme (bAV), and exciting short- and long-term incentives
• Onboarding: Structured, well-proven onboarding program to give you a clear picture of your responsibilities and the company you will be working for
• Training: Internal & external trainings and conferences embedded in a well-resourced training budget
• Transport connections: Good connection to tram station, parking lots for cars and bikes
• Mobility: You decide whether you want to use public transport with a discount or lease a JobBike
• Food & more: Free lunch every day, soft drinks, fresh fruit, a wide variety of snacks
• Equipment: State of the Art, an iPhone and a brand-new laptop

Apply now:
Applications will be evaluated when received, so please apply as soon as possible. All applications must be submitted in English and are treated confidentially.

For more details about the position or the company, please contact Jakob Monajemzadeh Thrane, , Ivanna Rosendal, , or visit our website

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