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- Aufgaben: Drive dealer performance and enhance customer satisfaction across Victoria and South Australia.
- Arbeitgeber: Join Volkswagen Group, a global leader in the automotive industry with iconic brands like Audi and Skoda.
- Mitarbeitervorteile: Enjoy flexible work arrangements, additional leave, fitness subsidies, and discounts on car purchases.
- Warum dieser Job: Be part of a culture that values growth, collaboration, and innovation while making a real impact.
- Gewünschte Qualifikationen: 5+ years in sales or dealer development in the automotive sector with strong analytical and coaching skills.
- Andere Informationen: This role is only for individuals with permanent work rights in Australia.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
Account & Relationship Management (Sales)
Full time
Volkswagen Group is one of the world\’s leading automobile manufacturers, employing more than 600,000 people globally and selling its vehicles in more than 150 countries. The wholly-owned subsidiary has its National Sales Centre based in Sydney home to some of Australia\’s most recognisable brands which include Audi, CUPRA, Skoda and Volkswagen.
About your new Role
In this position within VGA you will report to our National Sales Manager for Volkswagen Commercial Vehicles and partner with dealers to drive dealer performance and achieve the highest possible standard of customer satisfaction across Victoria and South Australia.
Your main responsibilities will include:
Improve Dealer Performance via
- Monitoring industry trends and directions and creating action plans that positively impact dealer performance.
- Review Marketing Plans for dealer and consult on development of annual marketing plan, ensuring advertising complies with CI guidelines.
- Monitoring Channel Mix of dealer advertising and making recommendations where appropriate.
- Track and make recommendations regarding Dealer Stock Pipeline Management and monitor Dealer Aged Stock and create action plans as required.
- Review PMA Market activities and create action plans for protection and growth of Market share.
- Monitor and interrogate Fleet Business activity and create action plans for increase fleet penetration in dealers PMA – specifically SME fleet activity.
- Provide comprehensive dealer visit reports that identify performance improvement opportunities, monitor Dealer prospect activity and CSS performance and make recommendations as appropriate.
- Possess deep knowledge of Dealer operations, drivers and strategic goals and provide thought leadership to shape and improve dealer outcomes.
- Understand the key drivers of customer satisfaction and retention and co-ordinate with the dealer network to identify the correct levers to pull (and when) in order to maximise performance in this area.
About you
To succeed in this role, you will need to possess the following:
- 5 + years in Sales/dealer development in the automotive industry or extensive experience in dealership.
- Proven experience in improving or driving dealer performance.
- Strong understanding of Fleet management.
- Strong reporting analytical skills with the ability to identify trends and recommend business improvements.
- Strong coaching ability to build capability and solve solutions.
- Practical problem-solving skills with an operational focus.
- Demonstrated ability to continuously improve processes.
- Can influence stakeholders whilst maintaining strong relationships.
We offer:
- A culture of continuous learning, growth and development. You will receive access to LinkedIn Learning and personal development opportunities which is why over 30% of our vacancies are filled by internal candidates!
- Flexible working arrangements with our hybrid work model balance office and home for ways of working along with remote location working arrangements for up to 10 days anywhere in Australia.
- Additional leave including VGA Day paid leave day, birthday leave and paid parental leave of up to 20 weeks.
- Annual fitness and wellbeing subsidy towards a facility of your choice.
- Access to the VGA Car Lease Program.
- Discounts on Audi, Cupra, Skoda and Volkswagen car purchases.
Why Volkswagen Group Australia (VGA)?
Working at VGA provides opportunities for growth, personal development, and career opportunities. We also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation.
If this sounds like the role and place for you to drive your career to great heights with a world-class organisation, APPLY NOW!
Volkswagen Group Australia is an equal opportunity employer in each jurisdiction that it operates. We encourage and value applications from all diverse perspectives, experience and backgrounds.
To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.
Successful applicants will be required to complete background checks through our external provider as a condition of employment.
If we can provide support with access requirements throughout the recruitment process or answer any role specific enquiries please reach out to the dedicated Talent Acquisition Business Partner.
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Area Sales Manager (VIC/SA) Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Area Sales Manager (VIC/SA)
✨Tip Number 1
Familiarize yourself with the latest trends in the automotive industry, especially those affecting dealer performance. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your proactive approach.
✨Tip Number 2
Network with current or former employees of Volkswagen Group Australia. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Area Sales Manager position.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully improved dealer performance or managed fleet operations. Highlighting these achievements will showcase your suitability for the role.
✨Tip Number 4
Demonstrate your understanding of customer satisfaction drivers in the automotive sector. Be ready to share strategies you've implemented in the past that have positively impacted customer retention and dealer relationships.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Area Sales Manager (VIC/SA)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Area Sales Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your experience in sales and dealer development within the automotive industry. Use specific examples that demonstrate your ability to improve dealer performance and manage fleet operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of dealer operations. Mention how you can contribute to Volkswagen Group's goals and enhance customer satisfaction.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. For example, discuss how you successfully increased dealer performance or improved customer satisfaction metrics.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Understand Dealer Performance Metrics
Familiarize yourself with key performance indicators that drive dealer success. Be prepared to discuss how you have previously improved dealer performance and the specific metrics you used to measure success.
✨Showcase Your Analytical Skills
Highlight your ability to analyze market trends and make data-driven recommendations. Bring examples of reports or analyses you've conducted in the past that led to significant improvements in sales or dealer operations.
✨Demonstrate Relationship Management
Prepare to discuss your experience in building and maintaining strong relationships with stakeholders. Share specific examples of how you've influenced dealer performance through effective communication and collaboration.
✨Be Ready for Problem-Solving Scenarios
Expect situational questions that assess your problem-solving skills. Think of instances where you faced challenges in dealer management and how you approached those situations to achieve positive outcomes.
