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- Aufgaben: Assist customers with recycling and lead a small team to deliver top-notch service.
- Arbeitgeber: Join Return-It, a leader in recycling operations across Australia, making a real environmental impact.
- Mitarbeitervorteile: Enjoy competitive pay, discounts at 500+ retailers, and support for obtaining your Forklift License.
- Warum dieser Job: Be part of a fast-growing company dedicated to creating a wasteless society while advancing your career.
- Gewünschte Qualifikationen: Experience in customer service or team leadership is preferred; forklift license is a plus but not required.
- Andere Informationen: Full-time permanent role with opportunities for career growth and a positive work culture.
Das voraussichtliche Gehalt liegt zwischen 43500 - 52000 € pro Jahr.
$72,500 – $74,000 per year + Super + Bonus
At Return-It , recycling is in our DNA. As a wholly owned subsidiary of Re.Group , we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.
As Assistant Depot Manager for our Underwood depot, you will provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.
Your responsibilities will include:
- Support the Depot Manager in leading a small team to deliver outstanding customer service
- Daily cleaning at all areas of the depot, including front and back as required
- Machine operating while ensuring daily machine cleaning and maintenance if required
- Manual handling & sorting of recyclable items into their correct categories
- Ensure customers are welcomed and assisted with their recycling products to inspire return customers
- Transporting items to the relevant storage area, via forklift or manual handling
- Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks
- Continuously looking for opportunities to improve efficiency and increase customer satisfaction
About you:
- Previous experience leading a small or medium-sized team
- Previous Customer Service, Hospitality, Warehouse or Retail experience would be highly desirable
- Forklift license (LF) would be highly desirable but not mandatory
- You have a great \’can do\‘ attitude with customer service at the forefront of all interactions
Why us?
- Competitive salary + performance incentives on offer!
- Full-time Permanent role
- Access to discounts at over 500 retailers across Australia
- Assisting you to obtain your Forklift License (if you don\’t have one)
- Multiple career paths and advancement opportunities
- Access to our Employee Assistance Program (EAP)
- Novated car leasing
- PPE provided
- The opportunity to work towards our vision of creating a wasteless society
- On-site or Street Parking available
This is an exciting opportunity for you to develop your career with a fast-growing recycling and resource recovery business that’s genuinely making a positive impact on our environment and local communities.
If you think you would be a great fit for this role, click apply now!
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- Which of the following forklift licences do you have?
- What\’s your expected annual base salary?
- Do you have customer service experience?
- Are you willing to undergo pre-employment drug and alcohol screening?
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Assistant Depot Manager - Underwood Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Assistant Depot Manager - Underwood
✨Tip Number 1
Familiarize yourself with the recycling processes and Container Deposit Schemes in Australia. Understanding the industry will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in customer service or team leadership. Be ready to share specific examples of how you've successfully managed a team or improved customer satisfaction in past roles.
✨Tip Number 3
If you have a forklift license, make sure to mention it! If not, express your willingness to obtain one. This shows your commitment to the role and your eagerness to learn.
✨Tip Number 4
Prepare to discuss your approach to health and safety in the workplace. Given the responsibilities of the Assistant Depot Manager, demonstrating your understanding of safety protocols will be crucial.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Assistant Depot Manager - Underwood
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Depot Manager position. Understand the key responsibilities and required skills, such as customer service experience and team leadership.
Tailor Your Resume: Customize your resume to highlight relevant experience in customer service, team leadership, and any previous roles in hospitality, warehouse, or retail. Emphasize your 'can do' attitude and any experience with recycling or similar industries.
Prepare for Application Questions: Be ready to answer specific questions regarding your right to work in Australia, forklift licenses, expected salary, and customer service experience. Think about how you can showcase your qualifications and experiences that align with these questions.
Submit Your Application: Once you have tailored your resume and prepared for the application questions, submit your application through the StudySmarter website. Ensure all information is accurate and complete before hitting the submit button.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Show Your Customer Service Skills
Since this role emphasizes exceptional customer service, be prepared to share specific examples from your previous experiences. Highlight situations where you went above and beyond to assist customers, as this will demonstrate your commitment to providing a great recycling experience.
✨Demonstrate Leadership Experience
As an Assistant Depot Manager, you'll be supporting the Depot Manager in leading a team. Discuss your past leadership roles, even if they were informal, and how you motivated and guided your team to achieve goals. This will show that you have the necessary skills to support and inspire others.
✨Familiarize Yourself with Recycling Processes
Understanding the recycling process and the importance of proper sorting can set you apart. Research Return-It and their operations, and be ready to discuss how you can contribute to improving efficiency and customer satisfaction in the depot.
✨Prepare for Safety Discussions
Health and safety are crucial in this role. Be ready to talk about your understanding of safety procedures and any relevant experiences you have had in previous jobs. Showing that you prioritize safety will reassure the interviewers that you can maintain a safe working environment.
