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- Aufgaben: Join the Venue Leadership Team to manage hotel operations and ensure outstanding customer experiences.
- Arbeitgeber: Redcape Hospitality operates 25+ hotels, focusing on a people-first vision and community enrichment.
- Mitarbeitervorteile: Enjoy 40% off food & drinks, career growth opportunities, and extensive training for professional development.
- Warum dieser Job: Be part of a supportive team that values trust, empowerment, and exceptional service in hospitality.
- Gewünschte Qualifikationen: Flexible availability required; RSA/RSG needed, RMLV preferred but not mandatory.
- Andere Informationen: Casual role may be available initially; apply now to grow in a values-driven environment.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Assistant / Duty Manager | The Wattle Hotel | Redcape Hospitality
Redcape Hospitality is seeking a passionate, committed hospitality professional to join the Leadership Team at The Wattle Hotel. Working as part of the Venue Leadership Team to successfully run the Hotel\’s operations in a hands-on role that includes FOH and BOH duties.
This role may be available to begin in a casual capacity for the successful candidate, should it be beneficial for both parties.
At Redcape, we’re devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering exceptional experiences to our customers and enriching the communities we operate in.
Duties and Responsibilities
The purpose of this role is to work cohesively as a member of the Venue Leadership Team, who take carriage of general hotel operations, driving performance, executing strategic initiatives and improving/sustaining both Customer & Staff Experience. The key responsibilities for this role will include:
- Leading a variety of internal teams that may consist of bar, bistro, gaming & retail staff, as we strive to offer outstanding customer experiences.
- Ensuring we maintain exceptional venue standards in relation to cleanliness and presentation.
- Creating and nurturing a positive work environment so that all team members can thrive.
- Possess flexible availability across 7 days to fulfil a variety of rotating shifts, that vary from opens, mids, closes, weekends and public holidays in line with our Hotel\’s operating hours.
- RSA / RSG are required (Or willingness to obtain).
- RMLV and Approved Manager license preferred but not mandatory.
Enjoy the benefits of Redcape Hospitality
- With a diverse portfolio of 25+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia’s hospitality industry.
- Extensive training opportunities for professional development and career progression.
- Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off bottle shop (across all Redcape Venues).
- An opportunity to engage and give back to the community through our Publinc Communities platform.
- Clearly defined career progression pathway.
How do your skills match this job?
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years\‘ experience do you have as an Assistant Manager?
- How many years of people management experience do you have?
- How much notice are you required to give your current employer?
Apply now to join a like-minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values-driven environment.
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Assistant / Duty Manager | The Wattle Hotel | Redcape Hospitality Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Assistant / Duty Manager | The Wattle Hotel | Redcape Hospitality
✨Tip Number 1
Familiarize yourself with the specific operations of The Wattle Hotel. Understanding their unique offerings and customer service approach will help you demonstrate your passion for the venue during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to create a positive work environment will resonate well with Redcape's people-first vision.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift availability. Since the role requires working across various shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Research Redcape Hospitality's commitment to community engagement. Being able to speak about how you can contribute to their Publinc Communities platform will show that you align with their values and mission.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Assistant / Duty Manager | The Wattle Hotel | Redcape Hospitality
Tipps für deine Bewerbung 🫡
Tailor Your Application: Make sure to customize your application to highlight your experience in hospitality and people management. Use specific examples that demonstrate your ability to lead teams and enhance customer experiences.
Address the Key Responsibilities: In your cover letter or application, directly address the key responsibilities mentioned in the job description. Explain how your previous roles have prepared you for leading internal teams and maintaining high venue standards.
Show Your Passion for Hospitality: Convey your passion for the hospitality industry in your application. Share any relevant experiences that showcase your commitment to creating positive work environments and exceptional customer service.
Be Honest About Availability: Clearly state your availability for the rotating shifts required for this role. If you have flexibility across weekends and public holidays, make sure to mention it to align with the hotel's operational needs.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what drives you to create exceptional customer experiences and how you align with Redcape's people-first vision.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading teams, especially in a hospitality setting. Highlight instances where you've successfully managed staff, improved team dynamics, or enhanced customer service, showcasing your ability to nurture a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various situations in a busy hotel environment. Think of scenarios where you had to make quick decisions or resolve conflicts, and be ready to explain your thought process.
✨Understand the Venue and Its Values
Research The Wattle Hotel and Redcape Hospitality before the interview. Familiarize yourself with their values, community initiatives, and any recent news. This knowledge will help you connect your answers to their mission and demonstrate your genuine interest in the role.
