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- Aufgaben: Be the go-to person for our clients, ensuring their needs are met and exceeded.
- Arbeitgeber: Join Qubasoft, a dynamic company creating innovative apps for Australian enterprises.
- Mitarbeitervorteile: Enjoy a hybrid work model, career growth opportunities, and a supportive team culture.
- Warum dieser Job: This role offers a chance to make a real impact while working in a creative environment.
- Gewünschte Qualifikationen: You need at least 2 years of experience as a Client Manager and strong communication skills.
- Andere Informationen: Work from our Gold Coast office and collaborate with cross-functional teams.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
We are seeking a motivated and experienced Client Manager to join our team at Qubasoft . As a Client Manager, you’ll manage and support our Australian client base from our Gold Coast office. This is a contract role.
What you\’ll be doing
- Serve as the primary point of contact for assigned clients, providing service and support.
- Manage relationships, ensuring client needs are exceeded and satisfaction is maintained.
- Coordinate and execute onboarding and project implementation processes.
- Assist with the development and delivery of client-facing presentations and proposals.
- Collaborate with cross-functional teams to identify and address unmet client needs.
- Monitor and report on client activity, while identifying opportunities for improvement.
- Participate in client meetings and address concerns or issues that may arise.
What we\’re looking for
- Minimum two (2) years of experience as a Client Manager or in a similar role.
- Strong communication and interpersonal skills.
- The ability to build and maintain relationships that are genuine, friendly and caring.
- A capacity to solve complex problems and think outside the box, applying First Principles.
- Proficiency in using productivity tools including Asana, Slack and Google Docs.
- Ability to maintain a quality standard of work in both group and independent capacities.
What we offer
We’re committed to providing our team a rewarding and fulfilling work environment. As a Client Manager, you can expect:
- Opportunities for career development and financial growth.
- A hybrid working model with some flexibility.
- Collaborative and supportive team culture that values genuine innovation and creativity.
About us
Qubasoft is a custom product development company creating apps for Enterprise clients across Australia, supporting them to meaningfully improve the way they collect and manage their data.
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years\‘ experience do you have as a client manager?
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Client Manager Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Client Manager
✨Tip Number 1
Familiarize yourself with the Australian market and the specific needs of clients in this region. Understanding local business practices and cultural nuances can help you build stronger relationships with potential clients.
✨Tip Number 2
Highlight your experience in managing client relationships effectively. Be prepared to discuss specific examples where you've exceeded client expectations or solved complex problems, as this will demonstrate your capability for the role.
✨Tip Number 3
Showcase your proficiency with productivity tools like Asana, Slack, and Google Docs during the interview. Being able to discuss how you've used these tools to enhance communication and project management will set you apart.
✨Tip Number 4
Prepare to discuss your approach to onboarding and project implementation processes. Having a clear strategy and examples of successful implementations will demonstrate your readiness for the role and your ability to contribute from day one.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Client Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Manager position at Qubasoft. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience as a Client Manager or in similar roles. Provide specific examples of how you've managed client relationships and exceeded their needs.
Showcase Communication Skills: Since strong communication and interpersonal skills are crucial for this role, include examples that demonstrate your ability to build genuine relationships and solve complex problems.
Answer Application Questions Thoughtfully: When responding to the application questions, be clear and concise. For instance, when asked about your right to work in Australia, provide accurate information, and when detailing your experience, quantify it to show your qualifications.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Know Your Clients
Before the interview, research Qubasoft's client base and understand their needs. Being able to discuss specific clients or industries will show your commitment and readiness to serve as a primary point of contact.
✨Showcase Your Communication Skills
Prepare examples that highlight your strong communication and interpersonal skills. Think of situations where you successfully managed client relationships or resolved conflicts, as these will demonstrate your ability to build genuine connections.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've solved complex problems in previous roles. Use the First Principles approach to explain your thought process and how it led to effective solutions for clients.
✨Familiarize Yourself with Tools
Since proficiency in tools like Asana, Slack, and Google Docs is important, be prepared to discuss your experience with these platforms. Highlight how you've used them to enhance productivity and collaboration in past roles.
