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- Aufgaben: Be the go-to person for client inquiries and manage appointments.
- Arbeitgeber: Join a progressive firm known for bespoke tax and business services.
- Mitarbeitervorteile: Enjoy a competitive salary, strong work-life balance, and exceptional training.
- Warum dieser Job: This role offers growth opportunities in a fun, collaborative environment.
- Gewünschte Qualifikationen: Strong communication skills and proficiency in Microsoft Office are essential.
- Andere Informationen: Ideal for those eager to learn and grow in a supportive team.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Add expected salary to your profile for insights
Our client is a progressive tax, business services and wealth advisory firm who prides themselves on their technical expertise in providing bespoke advice to their clients while developing and maintaining long-standing relationships and an exceptional service ethic.
Due to business growth, they are seeking a highly motivated and organised Client Service Administrator as a new addition to their business support team.
Reporting directly to the Practice Manager, you will play an integral role in ensuring the delivery of quality outcomes for their tax and business services team and external clients. You will enjoy being the first point of contact with clients. This is a great opportunity for you to take that next step in your career and join a firm that offers a strong work-life balance, exceptional training and development initiatives, healthy career pathways, in addition to a supportive senior management team.
Key responsibilities will include:
- Managing client requests and inquiries via phone and email
- Scheduling and coordinating client meetings and appointments
- Drafting and reviewing client communications, including emails, letters, and reports
- Maintaining accurate and up-to-date client files and records
- Tax return and compliance administration
- Liaising with external stakeholders e.g. ASIC & ATO
- Assisting with billing and invoicing tasks, as needed
- Collaborating with team members and managers to ensure consistent service delivery to clients.
The ideal candidate will demonstrate:
- Strong communication and interpersonal skills
- Excellent organisational and time management abilities
- Attention to detail and a high degree of accuracy
- Proficiency in Microsoft Office, particularly Excel and Word
- A willingness to learn and adapt to new technologies and processes
Previous experience in a client-facing role within the professional services industry or within a mid-tier/boutique accounting practice is preferred. We are looking for someone who is eager to learn and grow within the organisation.
On offer is a competitive salary and benefits package, as well as a vibrant and collaborative work environment. You will be working with a highly dedicated team of industry professionals who are passionate about what they do while they \“have fun\“ doing it!
If you are looking for a challenging and rewarding career opportunity, please submit your resume using the link below.
APPLY NOW!
For a confidential discussion, please contact Ethan Tan at Voyager Recruitment on 0438 900 123.
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Client Service Administrator Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Client Service Administrator
✨Tip Number 1
Make sure to highlight your strong communication and interpersonal skills during the interview. Since you'll be the first point of contact for clients, demonstrating your ability to connect with people is crucial.
✨Tip Number 2
Familiarize yourself with the tools and technologies used in client service administration, especially Microsoft Office applications like Excel and Word. Being proficient in these will show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples from your previous experience that showcase your organizational and time management abilities. This role requires juggling multiple tasks, so being able to demonstrate your efficiency will set you apart.
✨Tip Number 4
Research the firm’s values and culture before your interview. Understanding their commitment to exceptional service and work-life balance will help you align your answers with what they are looking for in a candidate.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Client Service Administrator
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Service Administrator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in client-facing roles, particularly within professional services or accounting practices. Use specific examples to demonstrate your strong communication and organizational skills.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office, especially Excel and Word. If you have experience with tax return administration or liaising with external stakeholders, be sure to include that as well.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are eager to learn and grow within the organization, and how you align with their values of exceptional service and collaboration.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Showcase Your Communication Skills
As a Client Service Administrator, strong communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Use examples from your past experiences where you successfully managed client inquiries or drafted important communications.
✨Highlight Your Organisational Abilities
This role requires excellent organisational skills. During the interview, discuss how you prioritize tasks and manage your time effectively. Share specific instances where your organisational skills led to successful outcomes, especially in a client-facing environment.
✨Emphasize Attention to Detail
Attention to detail is crucial for maintaining accurate client records and communications. Prepare to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to double-check your work or how you handle complex information.
✨Demonstrate Your Willingness to Learn
The firm values candidates who are eager to learn and adapt. Be ready to talk about your learning experiences, whether it's new software, processes, or industry knowledge. Show enthusiasm for professional development and how you plan to grow within the company.
