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- Aufgaben: Lead our Food & Beverage team to deliver outstanding guest experiences at Brisbane Airport Hotels.
- Arbeitgeber: Join the Brisbane Airport Hotels Group, home to Pullman, Novotel, and ibis hotels.
- Mitarbeitervorteile: Enjoy a fun work environment, team events, and career development opportunities.
- Warum dieser Job: Be part of a dynamic team that values service excellence and personal growth.
- Gewünschte Qualifikationen: Previous experience in hospitality is preferred; RSA & Food Safety Certificate required.
- Andere Informationen: Flexible shifts including weekends and public holidays; great for those seeking a vibrant workplace.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Food & Beverage Supervisor – Brisbane Airport Hotels Group
We currently have the opportunity for a customer service orientated professional to join our friendly & service focused Food & Beverage team on a full-time basis in the role of a Food & Beverage Supervisor. Our next Food & Beverage Supervisor will be someone that is born for the Hospitality Industry, who will go above and beyond to ensure our reputation for outstanding service is upheld.
About Us
The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, and 17 meeting spaces, we are located at the Brisbane Airport precinct.
About the role
- Assisting the Restaurant & Bar Manager with day to day operations of all Food & Beverage outlets.
- Maintain a constant focus on providing excellent guest experience at all times.
- Lead, mentor and train the food & beverage team, ensuring a fun and energetic working environment.
- Assist in recruitment and induction of new team members.
- Ensure that team members are briefed on all specials and standard menu items.
- Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment.
- Handle any escalated guest complaints.
- Provide courteous, efficient and professional service to exceed guest expectations.
- Ensure accuracy whilst ordering and delivering food and beverage orders.
- Know the hotel products & facilities and upsell at every opportunity.
- Maintain standards of hygiene for food handling and presentation.
- Liaise with the Kitchen on special requests or delayed meals.
- Supervise day to day food & beverage requirements.
About You
- Have an absolute “can do” attitude.
- You will ideally have previous experience in a similar role, and are looking to work in a larger operation or a Team Leader ready for their next step.
- Previous experience within a hotel environment is preferable, however not essential.
- Flexibility to work a variety of shifts as the business requires; including late finishes, weekends and public holidays.
- Good knowledge of food and beverage service and products.
- Have Responsible Service of Alcohol certification (mandatory).
- Well-groomed and professional in appearance.
- Flexible to work variable shifts including early starts, weekends and public holidays.
- RSA & Food Safety Certificate is essential.
The benefits for you
- Fun & flexible work environment.
- We love to celebrate through reward & recognition program, benefits, regular team events & fun days.
- Sense of belonging through diversity & inclusion.
- Learning & development for your career progression.
- Subsidized onsite parking & discounted Air Train weekly pass.
We thank all interested parties in advance for their application, however only successful applicants will be contacted.
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Food & Beverage Supervisor - Brisbane Airport Hotels Group Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Food & Beverage Supervisor - Brisbane Airport Hotels Group
✨Tip Number 1
Familiarize yourself with the Brisbane Airport Hotels Group and its offerings. Understanding the unique aspects of each hotel and restaurant will help you demonstrate your knowledge during the interview, showing that you're genuinely interested in the role.
✨Tip Number 2
Highlight your customer service skills and any relevant experience in the hospitality industry. Be prepared to share specific examples of how you've gone above and beyond for guests in previous roles, as this aligns perfectly with our focus on outstanding service.
✨Tip Number 3
Showcase your leadership abilities by discussing any past experiences where you mentored or trained team members. We value a fun and energetic working environment, so demonstrating your ability to foster teamwork will set you apart.
✨Tip Number 4
Be ready to discuss your flexibility regarding shifts and availability. Since the role requires working various hours, including weekends and public holidays, expressing your willingness to adapt will make you a more attractive candidate.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Food & Beverage Supervisor - Brisbane Airport Hotels Group
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Food & Beverage Supervisor position. Highlight key responsibilities and required skills that align with your experience.
Tailor Your CV: Customize your CV to emphasize your relevant experience in hospitality, particularly in food and beverage service. Include specific examples of how you've provided excellent customer service or led a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention your 'can do' attitude and any previous experience that demonstrates your ability to exceed guest expectations.
Highlight Certifications: Ensure you mention your Responsible Service of Alcohol certification and any other relevant qualifications, such as a Food Safety Certificate, prominently in your application.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond in previous roles to enhance guest experiences.
✨Demonstrate Leadership Skills
As a Food & Beverage Supervisor, you'll be leading a team. Highlight your experience in mentoring and training staff, and discuss how you create a fun and energetic work environment that motivates your team.
✨Know the Menu Inside Out
Familiarize yourself with the food and beverage offerings of the Brisbane Airport Hotels Group. Be prepared to discuss how you would upsell menu items and handle special requests from guests.
✨Prepare for Guest Complaints
Think about how you would handle escalated guest complaints. Provide examples from your past experiences where you successfully resolved issues and exceeded guest expectations.
