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- Aufgaben: Lead daily operations in a vibrant hospitality environment, ensuring top-notch customer service.
- Arbeitgeber: Join Guiding Star, known for quality food, drinks, and exceptional service.
- Mitarbeitervorteile: Enjoy a great salary, work-life balance, and a supportive team culture.
- Warum dieser Job: Thrive in a fast-paced setting while being recognized and valued for your contributions.
- Gewünschte Qualifikationen: 2+ years in management, strong leadership skills, and a passion for hospitality required.
- Andere Informationen: Flexible hours including weekends; must be able to work and live in Australia permanently.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
At the Guiding Star, we pride ourselves on quality food, beverage and customer service, and are looking for an experienced hospitality professional to join our team on a full-time basis. We offer Bar & Bistro, 20 room Motel accommodation, and Thirsty Camel drive through bottleshop.
Reporting to the General Manager, you will have a proven operational knowledge of the day-to-day operations of TAB, accommodation, and Food & Beverage – both Back of house & Front of House – with a minimum of 2 years management experience. The ideal candidate will have a strong customer service focus who can deliver high customer expectations. You will also be a capable leader who knows how to get the best from our staff base and build trusted relationships and mutual respect with your teammates. We pride ourselves on understanding, warmth, and exceptional service, along with excellent food and beverages, and are looking for someone who can contribute to the continued success of the venue.
The successful candidate for this role will thrive in a fast-paced environment and have a passion for hospitality. You are calm, creative, collaborative, and a self-motivator who will encourage a high energy workplace and positivity amongst our staff. Join a company where you will be valued; both financially and in being recognized for your efforts.
About the role:
Reporting to the Venue Manager, you will assist in the daily operations of the hotel including:
- Hands-on management of the venue including day-to-day operations;
- Willingness to go the extra mile to help drive customer satisfaction and maintain high levels of customer service;
- Assist in the management of labour costs and stock control;
- Ensuring hotel policies and systems are maintained;
- Ability to work flexible hours including weekends and public holidays;
Ideally you will have:
- A career-minded outlook with strong leadership skills;
- Experience with accommodation, with RMS experience highly regarded;
- Previous experience in a management or senior role, with the ability to run a team;
- Confidence in working within a fast-paced, high volume environment whilst providing excellent customer service;
- Strong food and beverage knowledge;
- RSA, and TAB licence are highly desirable.
What’s in it for you:
- Great salary and work-life balance;
- A professional and respectful working culture with a supportive team;
Want to hear more?
If you think you’re up to the challenge, we’d love to hear from you. Your resume will go straight to the inbox of the Venue Manager when you hit the apply now button, so make a start today to kick start your career with us!
Applicants must possess the unrestricted ability to work and live in Australia on a permanent basis.
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Full time Duty Manager Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Full time Duty Manager
✨Tip Number 1
Familiarize yourself with the specific operations of a bar and bistro, as well as motel accommodation. Understanding the nuances of these areas will help you demonstrate your operational knowledge during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to motivate staff and maintain a positive atmosphere will resonate well with the hiring team.
✨Tip Number 3
Research the Guiding Star's customer service philosophy and be ready to discuss how you can contribute to their commitment to exceptional service. Tailoring your approach to align with their values will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your experience with stock control and managing labor costs. Providing concrete examples of how you've effectively handled these aspects in previous roles will demonstrate your readiness for the Duty Manager position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Full time Duty Manager
Tipps für deine Bewerbung 🫡
Tailor Your Resume: Make sure your resume highlights your relevant experience in hospitality management, particularly in food and beverage operations. Emphasize your leadership skills and any specific achievements that demonstrate your ability to drive customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention your experience with TAB and accommodation management, and how you can contribute to the Guiding Star's commitment to exceptional service.
Showcase Customer Service Skills: In your application, provide examples of how you've successfully managed customer expectations in previous roles. Highlight any specific situations where you went the extra mile to ensure customer satisfaction.
Highlight Flexibility and Teamwork: Demonstrate your ability to work flexible hours and collaborate effectively with a team. Mention any experiences where you led a team in a fast-paced environment and how you fostered a positive workplace culture.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Showcase Your Customer Service Skills
Since the role emphasizes high customer expectations, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to go the extra mile to ensure customer satisfaction.
✨Demonstrate Leadership Experience
Discuss your previous management roles and how you effectively led teams. Provide examples of how you motivated staff, built relationships, and maintained a positive work environment, especially in fast-paced settings.
✨Familiarize Yourself with Operations
Understand the day-to-day operations of a venue like the Guiding Star. Be ready to talk about your operational knowledge in areas such as accommodation management, food and beverage service, and stock control.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the hospitality industry during the interview. Share what drives you to excel in this field and how you can contribute to the continued success of the venue.
