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- Aufgaben: Lead a team to deliver exceptional service and enhance guest experiences.
- Arbeitgeber: Eurest is your go-to partner for food and catering solutions.
- Mitarbeitervorteile: Enjoy paid paternity leave, retail discounts, and career development opportunities.
- Warum dieser Job: Join a culture of excellence and innovation while making a real impact in hospitality.
- Gewünschte Qualifikationen: Experience in high-end hospitality and strong budget management skills required.
- Andere Informationen: Travel across Australia may be necessary; mentorship and growth opportunities available.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Key Account Manager
Holiday Inn Express Hotel Operations
Eurest is your complete food and catering partner of choice. We can take care of everything from your boardroom catering to in house hotel food & beverage experiences, as well as create customised eateries you can call your own. We’re also very experienced at looking after the food and beverage needs of corporate offices, distribution centres, and manufacturing facilities.
THE POSITION
- Work closely with clients to understand their needs and contractual requirements, ensuring satisfaction and enhancing service delivery.
- Assess service outcomes to identify areas for improvement, elevating brand standards and fostering memorable guest experiences and loyalty.
- Set and maintain high operational standards through continuous improvement plans to drive better business performance.
- Lead by example, delivering exceptional service to First and Business Class guests, while cultivating a culture of excellence and inclusivity within the team.
- Develop and implement strategies to improve product and service quality within contractual guidelines.
- Encourage continuous improvement, innovation, and collaboration to drive organizational success and empower team members.
- Mentor team members to facilitate knowledge transfer and support their professional growth.
- Leverage financial insights to manage budgets, control costs, and improve profitability.
THE PERSON
- Ability to travel occasionally to locations across Australia.
- Leverage experience in high-end hospitality and managing catering and cleaning teams in fast-paced settings.
- Demonstrate analytical skills and a proven history in budget management and cost efficiencies.
- Proficient in Microsoft Office and resource management, focusing on profit & loss to achieve financial targets.
- Foster a purposeful culture by promoting innovation and independent decision-making.
- Apply leadership skills to motivate and connect with diverse teams, creating a collaborative environment.
- Build and maintain successful business relationships at all levels through excellent communication and interpersonal skills.
- Function as an ambitious leader, experienced in personal development, staff training, and performance appraisals.
THE BENEFITS
- Paid Paternity leave.
- Easy access to 100+ retail discounts.
- Opportunity to learn new skills and move to different internal roles.
- Access to a wide variety of training & development.
- Work life balance.
- Clear career paths and support to achieve your goals.
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Hospitality Manager Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Hospitality Manager
✨Tip Number 1
Make sure to highlight your experience in high-end hospitality during your conversations with us. We value candidates who can demonstrate their ability to manage catering and cleaning teams in fast-paced environments.
✨Tip Number 2
Showcase your analytical skills by discussing specific examples of how you've managed budgets and achieved cost efficiencies in previous roles. This will help us see your potential impact on our financial performance.
✨Tip Number 3
Emphasize your leadership style and how you motivate diverse teams. We are looking for someone who can cultivate a culture of excellence and inclusivity, so share your strategies for team engagement.
✨Tip Number 4
Prepare to discuss how you've built and maintained successful business relationships in the past. Strong communication and interpersonal skills are key to thriving in this role, so be ready to provide examples.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Hospitality Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Hospitality Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in high-end hospitality, budget management, and team leadership. Use specific examples that demonstrate your ability to enhance service delivery and foster guest loyalty.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the company's values. Mention how you can contribute to improving product and service quality while maintaining operational standards.
Highlight Leadership Experience: In your application, emphasize your leadership skills and experience in mentoring team members. Provide examples of how you've successfully motivated teams and created a collaborative environment in previous roles.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in high-end hospitality settings. Share specific examples of how you've managed catering and cleaning teams, and discuss any challenges you overcame to deliver exceptional service.
✨Demonstrate Analytical Skills
Be prepared to discuss your analytical skills, especially in relation to budget management and cost efficiencies. Bring examples of how you've leveraged financial insights to improve profitability in past roles.
✨Emphasize Leadership and Team Development
Talk about your leadership style and how you motivate diverse teams. Share experiences where you've mentored team members or facilitated their professional growth, as this aligns with the company's focus on fostering a culture of excellence.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to enhance service delivery or improve guest experiences, and be ready to explain your thought process.
