Risk Partner

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Careers with Impact

More than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.

HESTA is also an inspiring and rewarding place to work. That\’s because what we do makes a difference to the lives of our members. The people who work at HESTA are not only exceptional at what they do, they\’re focused on living and creating a strong organisational culture. We\’re an industry super fund dedicated to the people who keep our communities going. People who provide some of the best health, education and community services in the world are HESTA members – and we are proud to serve them.

Bring your authentic and passionate self to this exceptional role #careerswithimpact

Are you an experienced senior risk practitioner ready to pivot your career and make an incredible impact? Join our growing business in this important first-line risk partner role, reporting to the Chief Experience Officer (CXO). The Experience business team is responsible for HESTA\’s member service and administration and brand and marketing activities.

As the key conduit between the Experience business team and the second-line Enterprise Risk team, this role will focus on enhancing risk capacity, capabilities and maturity within the Experience team, operationalising key elements of HESTA\’s enterprise risk framework, and enhancing HESTA\’s overall risk culture and effectiveness.

What You\’ll Do:

As a trusted partner to the Chief Experience Officer, you will work closely with the Experience leadership team to operationalise and embed key elements of HESTA\’s risk management framework, enhance risk capability to drive strong risk awareness and engagement. Key areas of responsibility include:

1. Risk Leadership: Partner with the Experience team and the second line Enterprise Risk team, to implement, manage and monitor risk processes, lead business team risk forums and contribute to enterprise-wide risk community of practice.
2. Risk Culture and Capability: Deliver risk-focused thought leadership, training, and change management to embed a strong risk culture.
3. Risk Identification & Monitoring: Assess, monitor and manage identified material risk, including conducting risk assessments, managing, enhancing and reporting of key risk indicators. Monitor internal and external environment for emerging risks.
4. Controls & Assurance: Oversee design and description of controls to address identified risks, manage effectiveness testing, regulatory change activities, internal/external audit engagements, and other third-party assurance reviews.
5. Incident Management: Track incidents and breaches, oversee and manage rectification actions, and ensure activities are recorded, tracked and updated in the Governance, Risk, and Compliance (GRC) system.
6. Future Leadership: Build, lead and manage a specialised team of risk professionals within the Experience team.
7. Third Party Oversight: Work with owners of third-party relationships to develop and enhance oversight and monitoring of service delivery and contract performance.

About You:

You will have extensive experience in senior risk roles, ideally in financial services or superannuation, with proven knowledge/understanding of the APRA/ASIC regulatory environment. Exposure to outsourced provision of critical business activities, including member and customer administration.

Strong knowledge of risk management frameworks, GRC systems and the three lines of accountability is essential. Proven ability to lead and develop teams, with excellent communication, influencing and stakeholder engagement skills.

Benefits that matter and make a difference for our employees

1. Leave for those moments that matter: an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few!).
2. Your Professional development matters: up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.
3. Your health and wellbeing matters: free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.
4. Your financial wellbeing matters: up to 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options.

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.

We want all candidates to feel safe, included and provided with the best opportunity to thrive, if you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team and we\’ll call you to discuss.

Please note: Applications via recruitment agencies will not be accepted for this position.

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