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- Aufgaben: Build and maintain client relationships, drive sales growth, and ensure customer satisfaction.
- Arbeitgeber: Join al.ive body, a fast-growing personal and home care brand focused on style and sustainability.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for growth in a thriving company.
- Warum dieser Job: Be part of a mission-driven team that champions conscious living and elevates home aesthetics.
- Gewünschte Qualifikationen: 3+ years in sales/customer service, preferably in FMCG; Bachelor’s degree preferred.
- Andere Informationen: Applications close on February 14th; no recruitment agencies.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Add expected salary to your profile for insights
We are seeking a motivated and experienced Sales Relationship Manager to join our dynamic team at al.ive body in Colonel Light Gardens, South Australia. The successful candidate will play a key role in building and maintaining strong relationships with clients, driving sales growth, and ensuring customer satisfaction. If you are a proactive and results-driven individual with a passion for sales, we want to hear from you!
About al.ive body
al.ive body is a personal and home care brand; creators of aesthetic moments and champions of conscious living. Our mission is to offer a delightful fusion of form and function, where style meets sustainability. With our premium Australian-made products, we elevate the aesthetics of your home while embracing the power of nature.
We launched in March 2020 and in less than four years we have rocketed from start up to scale up. This is an amazing opportunity to join a business that continues to grow in current markets, new international markets and organisational capability.
About the role:
This full-time Sales Relationship Manager role, reporting to the Sales Director ANZ, will play a key part in implementing business and brand strategy, grow sales and manage all customer touchpoints across our sales streams across Australia. This role will drive sales of al.ive body and sub-brand/s through development of sales strategy and execution of tactics, customer service and acquisition.
This position will be responsible for the areas of:
- Client Relationship Management
- Sales Strategy and Execution
- Customer Service
- Customer Experience and Acquisition
- Reporting And Forecasting
Key Responsibilities:
Client Relationship Management:
- Build and maintain strong relationships with key clients across Australia.
- Act as the primary contact for clients, ensuring their needs are met and satisfaction is high.
- Nurture the existing customer base and secure replenishment orders.
Sales Strategy and Execution:
- Develop and execute a sales strategy in conjunction with the Sales Director ANZ to achieve targets.
- Identify new business opportunities and drive sales growth.
- Lead negotiations, manage the sales cycle, and close deals.
- Achieve weekly/monthly & annual KPIs
Customer Service:
- Deliver exceptional customer service and enhance the Customer Service Process.
- Address and resolve customer complaints and continuously improve the customer experience.
- Update and maintain customer information in the CRM.
Reporting and Forecasting:
- Provide regular sales reports, forecasts, and insights to senior management.
- Track key performance indicators (KPIs) and document sales activities.
What we\’re looking for
- Minimum 3+ years’ experience in sales and/or customer service, preferably in a FMCG environment.
- Proven track record of success in a sales or relationship management role.
- Experience in B2B sales, account management, or a similar client-facing position.
- A Bachelor’s degree in Business, Marketing, or a related field is preferred.
- Knowledge and passion about Al.ive Body products.
- Experience in skincare, home, beauty, fashion, and/or FMCG sectors will be highly regarded.
How To Apply
To learn more about Al.ive Body visit Alivebody.com.au
Please provide a letter of application and curriculum vitae.
Applications close on Friday 14th February.
No recruitment agencies please.
Only apply if you have the rights to work in Australia.
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Sales Relationship Manager Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Sales Relationship Manager
✨Tip Number 1
Familiarize yourself with al.ive body's product range and brand values. Understanding their mission of combining style with sustainability will help you connect better with potential clients and demonstrate your passion for their products during the interview.
✨Tip Number 2
Network within the FMCG sector, especially in skincare and home care. Attend industry events or join relevant online communities to meet professionals who might provide insights or referrals that could help you land this role.
✨Tip Number 3
Prepare to discuss specific sales strategies you've successfully implemented in previous roles. Highlight your experience in B2B sales and relationship management, as these are crucial for the Sales Relationship Manager position.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've enhanced customer experiences in past positions. This will demonstrate your ability to deliver exceptional service, which is a key responsibility in this role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Sales Relationship Manager
Tipps für deine Bewerbung 🫡
Tailor Your Application: Make sure to customize your letter of application and CV to highlight your relevant experience in sales and customer service, particularly in the FMCG sector. Emphasize your proven track record in relationship management and any specific achievements that align with the role.
Showcase Your Passion: Express your enthusiasm for al.ive body and its products in your application. Mention any personal experiences or knowledge you have about their brand and how it aligns with your values, especially regarding sustainability and aesthetics.
Highlight Key Skills: Focus on key skills mentioned in the job description, such as client relationship management, sales strategy execution, and customer service excellence. Provide concrete examples of how you've successfully applied these skills in previous roles.
Proofread and Format: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your CV is well-organized and visually appealing, making it easy for the hiring team to read and understand your qualifications.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Know the Brand Inside Out
Before your interview, make sure you research al.ive body thoroughly. Understand their products, mission, and values. Being able to discuss how your personal values align with theirs will show your genuine interest in the role.
✨Demonstrate Your Sales Success
Prepare specific examples from your past experiences that highlight your sales achievements and relationship management skills. Use metrics to quantify your success, such as percentage increases in sales or customer retention rates.
✨Showcase Your Customer Service Skills
Be ready to discuss how you've handled customer complaints or difficult situations in the past. Highlight your problem-solving abilities and how you strive to enhance the customer experience.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their sales strategy, company culture, or future growth plans. It shows that you're engaged and serious about the opportunity.
