Senior Manager Payments

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We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

About the opportunity

As the Senior Manager Payments you will manage the Payments team, managing the strategy and overall performance of core domestic payment products and services. You will collaboratively define the payments technology and product strategy and roadmap and drive the delivery of relevant initiatives. Supporting the Head of Cards and Payments, providing thought expert guidance and driving best practice in payments.

A senior member of the broader Cards and Payments team, you will collaborate with your peers to deliver customer-led, cross discipline initiatives. You will guide the delivery of enhancements and product health and vitality by collaborating with both key external partners (Such as Cuscal and AP+) and internal stakeholders.

In this role you’ll get to…

• Assist the Head of Cards and Payments in defining, documenting and revising the payment product strategy.
• Maintain relationships with key strategic partnerships.
• Provide expert operational risk guidance to product, operations and project delivery teams.
• Manage a team of Product Leads and SMEs.
• Develop strong working relationships with Executives, Senior Managers, other key stakeholders and the broader teams including those within Digital, Up Digital Bank and Technology and Transformation.

What you’ll bring to the role

Experience in the financial services industry with an emphasis on card and payment systems. Including experience with payments products, projects, and relationship management.

To be successful in the role you will have:

• A background in banking or payment systems such as NPP, b-pay, direct entry, cheques, and internet/phone banking.
• People management skills, including coaching, mentoring, developing high performers and performance management.
• Excellent written, verbal and interpersonal communication skills.
• Excellent organisation and planning skills to be able to prioritise and meet deadlines.
• Sound analytical, problem solving, judgement and initiative skills.
• The ability to remain calm under pressure.

So, why work with us?

• Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.
• Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse every day.
• Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.

You’ll also get access to a great range of benefits, including:

• Hybrid work? Flexible hours? A compressed work week? Our flexible work options are designed to suit your life. This role can be based in any of our office locations in Melbourne, Sydney, Brisbane, Bendigo, or Adelaide. We offer flexible work options that put our people first, and a hybrid model of a minimum of 40% of your week in the office, increasing to 60% next July.
• Health and well-being support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
• Take your learning to the next level through opportunities like our corporate university ‘BEN U’ or at an external provider of your choice.

We’re making better, bigger. And we’ll get there with you

Could you be our newest team member? Now’s the time to set your sights even higher – on the future you and the future career you deserve. Please note shortlisting and interviews may take place prior to the advertised close date, so don\’t delay apply now!

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

Still in two minds?

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

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