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- Aufgaben: Support Content Creators on social media with account and subscription management.
- Arbeitgeber: Atlean World promotes multicultural environments and specializes in multilingual recruitment.
- Mitarbeitervorteile: Relocation assistance, career progression opportunities, and a supportive team culture.
- Warum dieser Job: Join a market leader and enhance your skills while helping influencers thrive.
- Gewünschte Qualifikationen: Fluent in Turkish and good English; customer support experience preferred.
- Andere Informationen: Ideal for those passionate about social media and client relations.
Das voraussichtliche Gehalt liegt zwischen 24000 - 36000 € pro Jahr.
Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate\’s recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries!
The Role
You will be responsible for:
- Providing support to Content Creators / Influencers across Social Media on Subscription Management, Account Management, Technical Troubleshooting and use of Marketing tools.
- Performing outbound phone calls to ensure that customers understand the information being passed on to them.
- Providing product and tool support to improve clients’ experience.
- Identifying trends and solving problems facing multiple SMB clients.
Ideal Profile
- Native level of written and verbal communication skills in Turkish and good in English.
- Excellent communication and interpersonal skills and team spirit.
- Experience in Customer Support.
- Experience with Social Media will be a plus.
- High School Diploma.
- EU passport / ID or a Portuguese resident card.
What\’s on Offer?
- Opportunity within a company with a solid track record of performance.
- Join a market leader within Consulting.
- Strong opportunities to progress your career.
Support Relocation • Regensburg, Germany
#J-18808-Ljbffr
Advertisers\' Support Advisor (for Lisbon with relocation assistance)(Turkish speaking) Arbeitgeber: Atlean World
Kontaktperson:
Atlean World HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Advertisers\' Support Advisor (for Lisbon with relocation assistance)(Turkish speaking)
✨Tip Number 1
Familiarize yourself with popular social media platforms and their features. Understanding how content creators and influencers operate on these platforms will help you provide better support and demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your technical troubleshooting skills. Since you'll be assisting clients with account management and marketing tools, being able to quickly identify and resolve common issues will set you apart from other candidates.
✨Tip Number 3
Practice your communication skills in both Turkish and English. Since the role requires native-level proficiency in Turkish and good English, engaging in conversations or mock interviews can help you feel more confident.
✨Tip Number 4
Research Atlean World and its values. Understanding the company's mission and culture will allow you to tailor your responses during the interview and show that you're genuinely interested in being part of their team.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Advertisers\' Support Advisor (for Lisbon with relocation assistance)(Turkish speaking)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Advertisers' Support Advisor position. Understand the responsibilities and required skills, especially the importance of communication in Turkish and English.
Tailor Your CV: Customize your CV to highlight relevant experience in customer support and social media. Emphasize any previous roles where you provided technical support or managed accounts, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping clients and your ability to communicate effectively. Mention specific experiences that demonstrate your problem-solving skills and team spirit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no grammatical errors and that your Turkish and English language skills are clearly demonstrated. A polished application reflects your attention to detail.
Wie du dich auf ein Vorstellungsgespräch bei Atlean World vorbereitest
✨Showcase Your Language Skills
Since the role requires native-level Turkish and good English, be prepared to demonstrate your proficiency in both languages during the interview. Practice common phrases and responses in both languages to ensure you can communicate effectively.
✨Familiarize Yourself with Social Media Tools
As the position involves supporting content creators and influencers, it’s crucial to have a good understanding of various social media platforms and marketing tools. Research popular tools and be ready to discuss how you can assist clients in using them.
✨Prepare for Customer Support Scenarios
Expect questions related to customer support experiences. Think of specific examples where you successfully resolved issues or improved a client's experience. This will showcase your problem-solving skills and ability to handle challenging situations.
✨Demonstrate Team Spirit
The ideal profile emphasizes excellent communication and interpersonal skills. Be ready to share examples of how you’ve worked effectively in a team setting, highlighting your collaborative approach and ability to contribute positively to a multicultural environment.
