Lead Technical Writer

The Mission

At Scale is the semantic layer for modern data and AI.

We bridge the gap between complex cloud data platforms-like Snowflake, Databricks, and Google Big Query and the business users and AI agents that need consistent, governed, AI-ready analytics.

We are looking for a Senior Technical Writer to shape our company-wide documentation vision and drive documentation as a product.

The Impact You'll Make

In this role, you will

• Drive the
• Documentation

Vision: Set information architecture, taxonomy, governance, templates, tooling, and measurement for documentation across the company, and drive documentation as a product with its own roadmap and success metrics.

• Curate for Every Channel and

Persona: Partner with Product Managers, UX Designers, Technical Trainers, Developer Relations, and Support to create content for the right media channel and the right audience-from data engineers to business users to AI agents.

• Modernize
• How

Document: Push past traditional documentation approaches with docs-as-code, AI automation, software blueprints, best-practice architectures, and the convergence of UX and information design.

• Cover the Full Surface: Develop and maintain both reference and task-based content, SDK and API docs, and integration solutions across the At Scale platform.
• Why You'll Love It Here
• Ownership & Autonomy: You'll set the documentation strategy and standards for the whole company, with real latitude to decide how information is architected, governed, and delivered.
• Innovation-First: Work at the intersection of AI, developer experience, and information design at a company defining what an emerging market category looks like.
• Culture of Trust: Enjoy a flexible, remote-friendly environment with in-person team hubs, and a culture built on transparency, technical rigor, and professional growth.

Who You Are

• You have a strong track record building and scaling documentation as a product, including information architecture, taxonomy, governance, and content operations.
• You have high AI-fluency and know when to apply AI to accelerate and amplify documentation work, rather than applying it everywhere by default.
• You have the technical background required to engage directly with software engineers, product managers, and knowledgeable power users.
• You are collaborative, curious, persistent, resourceful, and proactive in learning the product and delivering the results.
• You've worked hands-on with docs-as-code workflows, and are comfortable evaluating and choosing tooling to fit a documentation strategy.
• You've partnered closely with Product Managers, UX Designers, Technical Trainers, Developer Relations, and Support teams to turn technical detail into curated, persona-ready content.
• You have experience writing across a range of information types-reference docs, guides, SDK and API documentation, and integration solutions.
• You bring outstanding written communication skills and the technical fluency to work directly with development teams on complex, fast-moving products.
• The Perks
• Competitive salary + equity.
• Comprehensive health benefits and flexible PTO.
• The chance to define the documentation strategy for a category-defining leader in AI-ready analytics.
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