Location: Vienna Airport Employment level: Direct entry Function: Administration Working time: Full time Salary: Minimum salary starting from €44,588.74 gross per year for full-time Application deadline: 10-31-2026 Limited: 31.12.2029 Join our Component Shops team - let's create journeys together. Tasks
You'll work with partners to develop solutions for customer inquiries received via email, phone, or chat. You'll analyze inquiries and create cost estimates in AMOS. You'll support customers by providing service advice and explaining features and offers. You'll analyze problems, find solutions, or escalate them. You'll maintain customer data and document processes in AMOS. You are responsible for administrative tasks and optimizing processes. You'll work closely with technicians and store staff and participate in weekly meetings. You'll actively contribute your English, German, and IT skills Behind the scenes
Ready to take off with us?
At Austrian Airlines, what counts are your skills, your motivation, and what makes you who you are as a person. Your background, gender, or age don't matter: Together, we bring people and cultures together and give our work real meaning. Austrian Onboarding Journey
At Austrian Airlines, you're not just greeted - you're welcomed. Our Austrian Onboarding Journey makes your start a special experience that brings people together. Requirements
You have completed a business or technical education and have experience handling customer inquiries via email, phone, or chat. You have knowledge of AMOS, TEAMS, and EXCEL. You are service-oriented and have strong communication skills. You work in a structured, solution-oriented, and independent manner. You are fluent in spoken and written German and English. You have unrestricted access to the Austrian job market. Benefits
Cafeteria Special deals with selected partners Employee events Part-time models Diversity programs Subsidized parking or public transport Company health management Flight benefits Remote working (e.g. from home) Work-related public transport Contact
Verena Reeh
Talent Acquisition Austrian Airlines AG https://www.linkedin.com/company/austrian-airlines/ About Austrian Airlines AG
Discover a world full of possibilities. Make your professional dreams come true at Austrian Airlines. We are an open and warmhearted community where internationality and open-mindedness play a major role. Hospitality and service-orientation are our top priorities, we put people - our employees just like our guests - first. We are focusing on creating an inspiring working environment where everyone can feel at home. Together we can create unforgettable experiences and memories. Lets #CreateJourneysTogether
#J-18808-Ljbffr
Account Manager Component Services (100%, All Genders) in Wien Arbeitgeber: Austrian Airlines AG
Austrian Airlines bietet eine inspirierende Arbeitsumgebung, in der Innovation und Teamarbeit im Mittelpunkt stehen. Als Teil des Ground Experience Teams haben Sie die Möglichkeit, kreative Lösungen zu entwickeln, die das Reiseerlebnis für Millionen von Passagieren verbessern. Mit attraktiven Benefits wie flexiblen Arbeitsmodellen, Flugvergünstigungen und einem starken Fokus auf Mitarbeiterentwicklung ist Austrian Airlines ein hervorragender Arbeitgeber, der Vielfalt und persönliche Entfaltung fördert.
