Client Account Executive / Sales Manager Health Industry – Microsoft Solutions (m/w/d)

Client Account Executive / Sales Manager Health Industry – Microsoft Solutions (m/w/d)

Qualifications

Nice to have

Additional Information

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Avanade is committed to providing veteran employment opportunities to our service men and women.

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously…

AI Solutions Architect (Azure AI Foundry & Agentic AI)

Australia

AI Solutions Architect

Summary

Our talented Data & AI Practice is made up of globally recognized experts—and there’s room for more analytical and ambitious data professionals. If you’re passionate about helping clients make better data-driven decisions to tackle their most complex business issues, let’s talk. Take your skills to a new level and launch a career where you can truly do what matters.

As an AI Solutions Architect within our Data & AI Practice, you’ll leverage a client-centric approach to translate our clients’ business strategy into solutions and services that lead to successful, impactful outcomes. You’ll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shaping the strategic direction around Data and AI architecture. Together we do what matters.

Key Responsibilities

As an AI Solutions Architect assigned to a client project, you will work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts.

Assist clients in their journey to Microsoft Azure or leverage their existing investment in it. You can expect a significant focus on applying cloud architectural patterns and migration strategies.

Play a key role in Avanade's sales process with responsibility for shaping high-level solution designs, estimates, and contractual details for client proposals in collaboration with other subject matter experts.

Engage in early conversations with clients and sales teams, support origination and deal qualification activities, and become a trusted advisor.

Prepare and represent solutions in Deal Reviews and play an active role in Orals, Client Presentations, and negotiation discussions with key client stakeholders.

Complete pricing activities using standard solution architecture processes, estimating methods, and modelling tools to drive quality and consistency.

Ensure solutions are both deliverable and commercially viable while identifying and mitigating technical and delivery risks.

Translate complex technical solutions into business outcomes for executives, customers, sales teams, and wider technical audiences.

Provide coaching and mentoring to technical teams and support the growth of Avanade's AI and Data community.

The Cloud Security Senior Consultant willbe responsible forassessing and enhancing the security posture of client cloud environments,identifyingvulnerabilities, and recommending remediation strategies.

This role requires a strong focus on both technical security controls and process governance to ensure resilient, compliant, and secure cloud architectures. You will engage directly with clients, guiding them through security assessments, architecture reviews, and implementation plans.

Key Responsibilities

Assess the security posture of customer cloud workloads and environments to identify vulnerabilities and gaps.

Recommend and design security interventions aligned with best practices and compliance requirements.

Evaluate and strengthen configurations for Azure security services, including Microsoft Defender for Cloud, Sentinel, Key Vault, Azure AD (Entra ID), Privileged Identity Management (PIM), Azure Policy, and governance and observability tools such as Azure Monitor and Log Analytics.

Lead and facilitate security architecture workshops, risk assessments, and governance reviews with client teams.

Collaborate with cross-functional teams to ensure alignment between security, operations, and business objectives.

Conduct thorough security risk assessments and ensure mitigation strategies are implemented.

Drive continuous improvement of security processes and controls based on evolving threat landscapes and compliance frameworks.

Ensure adherence to industry frameworks and regulations such as NIST, ISO/IEC 27001, HIPAA, GDPR, and FedRAMP.

Australia

Summary

Our talented Data & AI Practice is made up of globally recognized experts - and there’s room for more analytical and ambitious data professionals. If you’re passionate about helping clients make better data-driven decisions to tackle their most complex business issues, let’s talk. Take your skills to a new level and launch a career where you can truly do what matters.

As an Analytics Architect within our Data & AI Practice, you’ll leverage a client-centric approach to translate our client’s business strategy into solutions and services that lead to successful, impactful outcomes. You ’ ll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction around data architecture. Together we do what matters.

Key Responsibilities

As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts.

Assist clients in their journey to Microsoft Azure or leverage their existing investment in it - you can expect a significant focus on applying cloud architectural patterns and migration strategies.

Play a key role in Avanade's sales process with the responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business.

As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization.

Ability to translate complex technical solutions and present them in different formats; to business decision makers into business outcomes, to Market in engaging video or blog format content, to internal Sales Teams in battle card format.

Engage in early conversations with the client and/or sales team and support origination and deal qualification, become the trusted advisor.Proposed and present the solution in Deal Reviews and play an active role in Orals, Client Presentations, and negotiations discussions with key client buyers.

Complete pricing, using standard solution architecture processes, methods, estimating, and modelling tools to drive quality and minimize time to solution through process and reuse. Understood and leveraged different Pricing Models and work with Sales Leads to articulate deal pricing. Ensuring a deal is both winnable and deliverable, mitigating potential risks.

Avanade is growing, and we seek motivated and engaged technology people to join our Managed Services team delivering continuous value to our client’s businesses.

As a Dynamics 365 CRM Support Engineer , you bring strong customer engagement functional knowledge and hands‑on technical experience to our Shared Services team. This is a hybrid role — you’ll understand CRM business processes across Sales, Customer Service, Marketing and Field Service, while also being able to investigate, configure, customise and resolve technical issues across Dynamics 365 Customer Engagement and the Power Platform. You are energetic and passionate about using Dynamics 365 CRM to solve practical business problems and improve customer outcomes .

You will provide functional and technical support across active client environments, with a focus on Dynamics 365 CRM, Dataverse, model‑driven apps and Power Platform automation. You will act as a key point of contact for CRM‑related queries, configuration requests, user issues, integrations and low‑to‑medium complexity enhancements.

You must be an Australian citizen to apply; existing clearance will be viewed favourably.

Essential Functions:

Provide day‑to‑day functional support for Dynamics 365 CRM applications, including Sales, Customer Service, Field Service, Marketing/Customer Insights and related Power Platform components

Analyse client issues and requests, translating them into functional specifications, configuration changes, automation opportunities or development requirements

Configure and support CRM processes across leads, opportunities, accounts, contacts, cases, queues, SLAs, knowledge management, work orders and customer journeys

Prepare and maintain functional design documentation, technical notes, test scripts, release notes and support runbooks

Facilitate workshops and triage sessions with clients to diagnose issues, confirm requirements and drive practical decisions

Support data migration, data quality, duplicate detection, security role changes and Dataverse configuration activities

Conduct functional and technical testing of configuration changes, customisations, integrations, patches and release items during sprint and release cycles

Manage and prioritise support tickets, ensuring timely resolution aligned to SLA commitments

Contribute to knowledge base articles and shared services documentation to improve team efficiency

Support SIT, end‑user training, UAT, release readiness and go‑live activities

Facilitate functional sessions and support status meetings with clients

Own service deliverables including documentation, test plans and support artefacts, taking personal ownership of deliverables and outcomes