Event Production Location Lead (Leverkusen)

The Event Production Location Lead will lead the onsite production team for an established global technology company.

Key Responsibilities

• Oversee day‑to‑day operations, coordination, scheduling, and execution of onsite, hybrid, and virtual productions.
• Partner with client live‑event teams, requestors, and stakeholders to coordinate support requirements and operational readiness.
• Manage AVI‑SPL production personnel and operational workflows within the assigned location.
• Provide direct production coordination, escalation support, and operational leadership for assigned productions, live events, and meeting support activities.
• Serve as the primary onsite escalation point for operational issues, event support needs, and technical service concerns.
• Implement training and operational enablement programs to ensure personnel possess the necessary technical, production, communication, and customer‑service skills.
• Maintain minimum staffing levels and concurrent support capacity requirements, and develop contingency staffing and back‑fill plans.
• Assess and recommend solutions related to the functionality, operational readiness, and technical capabilities of studio, meeting, event, and control‑room environments.
• Develop and provide operational analysis, staffing utilization, and service performance reports to leadership on a recurring basis.
• Conduct personnel performance evaluations, coaching, and performance reviews, including corrective action measures as necessary.
• Promote adherence to operational standards, documented workflows, escalation procedures, and Service Level Agreement (SLA) requirements.
• Collaborate with client live‑event teams on production approach, technical workflows, and operational planning for assigned events and locations.
• Manage and maintain production schedules, staffing assignments, technical resource allocation, and event preparation timelines.
• Maintain relationships with AVI‑SPL production resources, vendors, and external partners for scalable event support and supplemental staffing needs.
• Conduct recurring production and operational coordination meetings to review upcoming events, assess project progress, identify operational risks, and ensure resource readiness.
• Support operational alignment between onsite teams, remote production resources, and control‑room‑supported event activities.
• Perform post‑event reviews and assessments to identify successes, service gaps, lessons learned, and opportunities for continuous improvement.
• Ensure event execution and operational support are aligned with governance standards, service expectations, and client production requirements.
• Facilitate equipment rentals, supplemental production resources, and third‑party support requirements for assigned productions.
• Oversee post‑production support activities including basic editing, recording management, content delivery, and distribution of event assets.
• Organize event metrics, service feedback, operational reporting, and production data while identifying trends and recommending service improvements.
• Troubleshoot technical challenges and resolve operational issues during live events and production activities.
• Fill production crew positions and provide direct operational support during events as necessary.
• Must‑Have Skills & Qualifications
• Very good language skills in English and German.
• 7+ years of experience in live event production, event coordination, broadcast operations, audio/visual production, streaming support, or similar production environments.

• 3+ years of experience in

• leading, mentoring, and developing production and operational support teams
• onsite, virtual, and hybrid live‑event production environments
• scheduling, resource coordination, and operational workflow management
• coordinating logistics and technical support across multiple stakeholders, vendors, or production partners
• Strong technical understanding of live event production systems, broadcast workflows, audio/visual technologies, streaming platforms, and hybrid event environments.
• Familiarity with enterprise event and collaboration platforms including Microsoft Teams, Zoom, streaming technologies, and related production support workflows.
• Ability to maintain composure and professionalism during high‑pressure live events and production situations.
• Ability to communicate operational challenges and technical concerns to clients and stakeholders while maintaining confidence, leadership, and customer service excellence.
• Demonstrated ability to remain organized, detail‑oriented, adaptable, and effective within fast‑paced production and operational environments.
• Strong work ethic, self‑direction, self‑motivation, patience, persistence, and operational awareness.
• Excellent collaboration and customer‑relationship skills with a strong understanding of white‑glove service expectations.
• Consistent proactive preparation and timely communication across multiple operational channels and stakeholder groups.
• Ability to collect and analyze operational metrics, identify trends, and recommend continuous improvement initiatives.
• Nice‑to‑Have Skills
• Knowledge of enterprise production environments including control‑room operations, signal routing, streaming coordination, and audio/video workflows.
• Experience supporting productions in technical roles such as technical directing, audio mixing, camera operation, graphics playback, streaming support, or editing.
• Experience supporting multinational or managed‑service operational environments.
• College degree in video production, broadcasting, communications, event technology, or a similar field.
• Other Requirements
• Travel is required based on the location of productions and service needs, including meetings at client offices and AVI‑SPL offices.
• Equal Employment Opportunity Statement

AVI‑SPL is an Equal Opportunities Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age or disability status.

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