Inside Sales Representative (or Manager)
Mission
To maintain and develop sales of a portfolio of products and services to the relevant industry area in the country to achieve agreed business targets and meet customer needs. (Not an external Sales role).
Main Accountabilities
- Manage, develop and understand the needs of a growing customer base, and build, maintain and manage relationships with key contacts at all levels via telephone or online tools (no visits required)
- Negotiate prices and volumes with customers in order to maximize returns to the business
- Seek out, analyse and develop new accounts, promoting sales of the product portfolio in line with business growth strategies.
- Agree on and achieve annual sales budgets with the Commercial Manager and Business Manager
- Gather, analyse, interpret and present market, product, competitor and industry data to enable development of the forward strategy of the business
- Pro-actively monitor and review payment terms against customer portfolio, ensuring that payment terms and methods are adhered to, keeping business risk to a minimum. Ensure that payment terms and cash flow implications are considered at time of negotiation for all new and existing business
Experience, Skills & Education
- Bachelor degree in the area industry
- ±3 years of experience in a commercial role in the relevant industry
- Excellent communication skills
- Proven analytical skills
- Fluent in English
- Negotiation skills
- Good presentation skills
- Ability to work under pressure
- Ability to liaise with people at all levels
- Knowledge and networks within country area industry
- Understanding of products and their application
Reporting line and organisational level
- Business Manager or Commercial Manager (Reg CEO -3 or -4)
Internal and external stakeholders of the role
- Internal: Sales Managers, Business & Commercial Manager, Product Managers, Relevant back office team
- External: Relevant Customers
