Inhouse Servicetechniker für Videoendoskope (d/m/w)

Do you enjoy working in an international and interdisciplinary environment?

Do you have a strong passion for calibrating customer systems and measuring lenses?

Become part of our team!

As a manufacturer and service provider in the field of non‑destructive testing, Waygate Technologies (Baker Hughes) offers our customers worldwide a unique portfolio of comprehensive and state‑of‑the‑art testing equipment. As a manufacturer of innovative products for remote visual inspection (RVI), our department focuses specifically on the repair service of customer and rental equipment in the field of industrial video endoscopes throughout Europe. To further expand our success, we are looking for an In‑House Service Technician (m/f/d) to join our team at our branch in Hürth and further develop our Visual In‑House Service business unit.

Work with the best!

In this position, you will be responsible for the maintenance, repair, and calibration of our high‑quality video endoscopes. Your expertise will ensure that our devices meet the highest quality and safety standards and remain reliably operational.

You will work closely with related departments and actively contribute your experience to the maintenance of our service processes. A structured onboarding process will provide you with a solid foundation – focusing on our products, quality requirements, and internal procedures, as well as your personal development.

As a service technician, you will be responsible for:

• Independent execution of repairs, inspections and maintenance on electronic, optical and mechanical components of video endoscopes, in accordance with manufacturer specifications and quality standards.
• Diagnosis and troubleshooting of malfunctions, as well as calibration.
• Creation of maintenance logs and documentation, as well as the issuance of certificates.
• Close cooperation with adjacent specialist departments to ensure functionality and compliance with all quality requirements.
• Creation of photo documentation and examination of warranty and guarantee claims, as well as processing of special customer requests in the area of equipment inspection.
• Calibration of measuring lenses according to manufacturer specifications.
• Final technical quality check of the repairs.
• Documentation in SAP and in‑house database systems.

Follow your passion to be successful in this role.

• Do you have a completed technical education in the field of electrical engineering or mechatronics?
• Do you have experience in assembling delicate components and possess excellent fine motor skills?
• Do you have practical experience in operational service or customer service?
• Do you possess analytical thinking skills and the ability to independently diagnose and correct errors?
• You possess a very good understanding of mechanics and technology, combined with teamwork, reliability and strong communication skills.
• Do you have a good command of German and English, as well as proficient use of MS Office? Knowledge of SAP is desirable.
• Do you have a customer‑oriented, independent and solution‑oriented work style?

Applications from people with disabilities are expressly welcome. Severely disabled applicants will be given preference if equally qualified.

Work in a way that works for you

We know that everyone is different and that the way they want to work and give their best is different for everyone. For this position, we can offer you the following flexible work arrangements:

• Flexible working hours - You can arrange your working hours flexibly so that you can juggle everything and work when you are most productive.

Working with us:

Our people are at the heart of everything we do at Baker Hughes. We know we’re better when all our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well‑being of our employees, nurture and reward talent, and develop leaders at all levels to bring out the best in each other.

Our inventions have revolutionized energy for over a century. But to continue tomorrow, we know we need to push the boundaries today. We take great pride in rewarding those who rise to the challenge with a package that reflects how much we value their contribution.

The Good Stuff

• Modern work‑life balance guidelines and activities for well‑being
• Safety net for life insurance and disability programs
• Tailor‑made financial programs
• Additional selected or voluntary services
• Subsidy for the Germany Ticket

The Baker Hughes internal title for this role is: UNGRADED‑O‑SER‑FO

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.