Result of Service
Develop Training Plan for National Civil Police (PNC) IT Programmers and Developers
– Design a training program enabling PNC IT personnel to maintain and update the Case Management System (CMS) post‑project. Present a technical training curriculum and modules covering CMS architecture and design, database administration, user management and security, system monitoring and alerting, backup and recovery procedures, common troubleshooting procedures. Develop training materials (slides, manuals, practical exercises) and schedule training sessions. Develop Technical Manuals for CMS Maintenance
– Produce complete documentation so the PNC can independently maintain and update the CMS, including:
System Administration Manual: startup/shutdown procedures, user and permission management, performance monitoring, logging and audit management. Preventive Maintenance Manual: daily, weekly, monthly, annual maintenance checklist; patch and version update procedures; backup procedures; disaster recovery procedures. Technical Architecture Manual: documentation of system components and modules, data flow diagrams, API specifications, database schema descriptions. Troubleshooting Guide: common errors and solutions, diagnostic procedures, technical support contacts.
Deliver Technical Training to PNC
– Provide direct training to PNC developers and system administrators on CMS operation and maintenance. Offer end‑user training support initiatives and advise on and supply inputs for the development of an online course. Work Location:
Home‑based, Guatemala Expected Duration:
7.8 – 30.11.2026 Duties and Responsibilities
Under the supervision of the Head of Programme Office in Guatemala, the Case Management System (CMS) Local Developer shall support UNODC developers and coordinate with National Civil Police (PNC) developers on the following tasks: Develop Training Plan for PNC IT Programmers and Developers. Develop Technical Manuals for CMS Maintenance. Deliver Technical Training to PNC IT Personnel. Qualifications / Special Skills
High school diploma or equivalent. At least ten (10) years of work experience in the development, implementation, and management of information technology systems, preferably in the public or security sector. Work experience related to technology projects in public, police, justice, or security institutions. Experience in backend development with PHP and Laravel frameworks. Experience with other modern frameworks may be considered. Experience with PostgreSQL and MySQL relational databases. Hands‑on experience in RESTful API development, Eloquent ORM, and integration with external APIs and services is desirable. Experience administering Debian Linux servers and virtualization with Proxmox is desirable. Ability to provide local operational support and coordinate with national police IT teams and international developers is desirable. Previous knowledge or work with the United Nations system and/or other international organizations is desirable. Languages
English and French are the working languages of the United Nations Secretariat.
Fluency in Spanish , with oral and written proficiency, is required. Knowledge of another United Nations official language is an advantage.
#J-18808-Ljbffr
Develop Training Plan for National Civil Police (PNC) IT Programmers and Developers
– Design a training program enabling PNC IT personnel to maintain and update the Case Management System (CMS) post‑project. Present a technical training curriculum and modules covering CMS architecture and design, database administration, user management and security, system monitoring and alerting, backup and recovery procedures, common troubleshooting procedures. Develop training materials (slides, manuals, practical exercises) and schedule training sessions. Develop Technical Manuals for CMS Maintenance
– Produce complete documentation so the PNC can independently maintain and update the CMS, including:
System Administration Manual: startup/shutdown procedures, user and permission management, performance monitoring, logging and audit management. Preventive Maintenance Manual: daily, weekly, monthly, annual maintenance checklist; patch and version update procedures; backup procedures; disaster recovery procedures. Technical Architecture Manual: documentation of system components and modules, data flow diagrams, API specifications, database schema descriptions. Troubleshooting Guide: common errors and solutions, diagnostic procedures, technical support contacts.
Deliver Technical Training to PNC
– Provide direct training to PNC developers and system administrators on CMS operation and maintenance. Offer end‑user training support initiatives and advise on and supply inputs for the development of an online course. Work Location:
Home‑based, Guatemala Expected Duration:
7.8 – 30.11.2026 Duties and Responsibilities
Under the supervision of the Head of Programme Office in Guatemala, the Case Management System (CMS) Local Developer shall support UNODC developers and coordinate with National Civil Police (PNC) developers on the following tasks: Develop Training Plan for PNC IT Programmers and Developers. Develop Technical Manuals for CMS Maintenance. Deliver Technical Training to PNC IT Personnel. Qualifications / Special Skills
High school diploma or equivalent. At least ten (10) years of work experience in the development, implementation, and management of information technology systems, preferably in the public or security sector. Work experience related to technology projects in public, police, justice, or security institutions. Experience in backend development with PHP and Laravel frameworks. Experience with other modern frameworks may be considered. Experience with PostgreSQL and MySQL relational databases. Hands‑on experience in RESTful API development, Eloquent ORM, and integration with external APIs and services is desirable. Experience administering Debian Linux servers and virtualization with Proxmox is desirable. Ability to provide local operational support and coordinate with national police IT teams and international developers is desirable. Previous knowledge or work with the United Nations system and/or other international organizations is desirable. Languages
English and French are the working languages of the United Nations Secretariat.
Fluency in Spanish , with oral and written proficiency, is required. Knowledge of another United Nations official language is an advantage.
#J-18808-Ljbffr
Local Individual Contractor – Case Management System Local Developer Arbeitgeber: Balkan Green Energy News
Balkan Green Energy News in Genf ist ein hervorragender Arbeitgeber, der eine dynamische und innovative Arbeitsumgebung bietet. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer Kultur der Zusammenarbeit ermöglicht das Unternehmen seinen Angestellten, ihre Fähigkeiten in der Datenanalyse und Physik weiter auszubauen. Die hybride Arbeitsweise und die wettbewerbsfähige Vergütung machen diese Position besonders attraktiv für Fachkräfte, die nach einer sinnvollen und erfüllenden Karriere suchen.
