At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, entrepreneurial, empowered, and to create value beyond wealth. We are seeking a technically skilled and motivated Unified Communications Specialist to design, operate, and continuously improve our global UC infrastructure, ensuring reliable and secure collaboration for all Julius Baer employees. Responsibilities Design, develop, and optimise global Unified Communications services (Cisco Jabber, Webex, Video Conferencing, VBrick) - responsible for architecture, implementation, and continuous improvement of secure, scalable and highly available UC solutions. Act as technical lead for UC in projects - provide subject-matter expert guidance and ensure integration of UC requirements in local and global IT initiatives. Provide 3rd-level support for UC incidents - resolve complex technical issues, perform root-cause analysis and minimize disruption to business operations. Own documentation - maintain up-to-date technical configurations and create clear end-user guides to support efficient service delivery and adoption. Collaborate with vendors and stakeholders - liaise with technology vendors, service providers and internal stakeholders to ensure SLAs are met and future needs are addressed proactively. Qualifications Higher technical education: degree from a university of applied sciences (FH/TS) or equivalent in IT/telecommunications. Self-motivated with strong organisational skills - works independently, efficiently, and with precision in a demanding environment. Strong understanding of underlying UC infrastructure - knowledge of networking fundamentals (VoIP, QoS, SIP, RTP) and integration with Microsoft 365, Active Directory and firewall/security systems. Experience with monitoring and automation tools - skilled in using UC management platforms, log analysis and scripting to proactively detect issues and streamline operations. Problem-solving mindset - skilled at diagnosing and resolving complex technical issues quickly and systematically, ensuring high availability of communication services. Collaborative team player - works effectively in cross-functional teams and communicates clearly with both technical peers and non-technical stakeholders. Fluent in German and English - proficient in both languages, enabling effective communication across teams and regions. Benefits Flexible working options. Diverse and international work environment with a highly motivated team. Opportunity to work in a fast-growing company with flat hierarchies and supportive leaders. #J-18808-Ljbffr
Kontaktdaten:
Bank Julius Bär & Co. Ltd. Recruiting-Team
