Sourcing & Process Manager

We are a team of 50 different nationalities where colleagues and customers come first. Do you want to be part of our great team? Apply today!

The Product Manager will be part of the Incubator Team for the Corporate Banking Program of Lloyds Bank GmbH and can be performed from our offices in Berlin or Amsterdam. The role is supporting diverse front office activities of the Corporate Banking business (CB). The focus is on Product, Client Services and Operations. The role supports the program in developing and implementing new products as well as the already launched businesses around RCF and deposits. The role requires a proactive hands-on mentality with strong Stakeholder Management skills and product experience.

Key Responsibilities

• Sourcing:
  • Complete the sourcing process for all third parties in scope of the policy.
  • Coordinate sourcing initiatives with stakeholders in the business and Compliance.
  • Conduct regular risk assessment activities of new and existing outsourcing relationships and their subcontractors.
  • Maintain the overview of internal service provisioning as well as outsourcing and third-party suppliers.
  • Perform annual and regular review of risk assessments for IT suppliers.
  • Provide ongoing support to supplier managers in respect to the implementation of the policy treatment standards.
  • Act as controller to guarantee that the agreed operational Service Agreements, processes, and procedures are kept.
• Process:
  • Conduct process analysis and mapping of existing sourcing related process landscape to identify obstacles, inefficiencies, and opportunities for improvement.
  • Develop and implement relevant processes and technologies to optimize the bank’s internal operations.
  • Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations.
  • Communicate with shareholders and stakeholders to ensure alignment on proposed changes.
  • Monitor process audits and evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments.
  • Create process documentation and guidelines, including standard operating procedures and workflow diagrams.
  • Provide training and support to team members and stakeholders on new processes and best practices.

Your Knowledge/Experience

• Educated to university degree in Management, Business Informatics, IT or relevant fields.
• Experienced in Microsoft Applications (e.g., Excel, PowerPoint, and Visio), JIRA and Confluence, and any other required application or platform to conduct sourcing and compliance tasks.
• Proven experience in Stakeholder Management.
• Thorough understanding of banking processes and operations.
• Knowledge and experience in indirect procurement.
• Effective interpersonal, verbal, and written communication skills.
• Fluent English language skills; German is a plus.

Benefits

• Flexible home office arrangements.
• A large number of health and well-being offerings.
• Work from other EU countries for up to 30 days per year.
• Employee Assistance Programme.
• Company pension scheme.

We are DIVERSE

Inclusion and diversity are important to us. We value and respect the differences of our individual employees and want everyone to be able to develop their professional potential. Diversity among employees and a culture of equality ensure an inclusive working environment at Lloyds Bank GmbH.
Employees with 50 different nationalities, personal backgrounds, lifestyles, ages, physical limitations, interests, and perspectives make for a unique and diverse culture.

Employee Feedback

What our colleagues said in the employee survey 2022:

• 95% feel like a full member of the team.
• 97% find equality to be self-evident, regardless of age, gender, and sexual orientation.
• 94% appreciated the culture of trust of our managers.
• 90% agree that we promote a positive work-life balance.

The opinions of our colleagues are close to our hearts. Only when we feel comfortable in our workplace can we achieve the best.

For this reason, we conduct an annual survey that reflects the opinions of all our colleagues.

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